Why You Need to Conduct an Offline Survey
Imagine yourself in the middle of one of the world’s largest running races, attracting more...
Sample Questions: Customer Satisfaction Surveys
Every year, US companies lose an estimated $41 billion because a customer moves to a...
Survey Design Best Practices: What’s Your Survey’s Purpose?
Surveys are a vital tool for gathering information, opinions, and feedback from individuals or groups....
Powerful New Ways to Report on Your Survey Data
As many of our long-time customers know, Alchemer constantly collects feedback from our users. What...
Turn Survey Responses into Customer Insights: A Step-by-Step Guide
Determining the right survey questions and reaching the right people can be the most challenging...
The Definitive Guide to Collecting Survey Responses
Now that you’ve carefully crafted your survey questions, it’s time to decide where to collect...
How to Order Your Survey Questions the Right Way
A recent rainy day served as a poignant reminder that the order in which we...
Effective Strategies to Overcome Sampling Bias in Online Surveys
One of the main sources of error in online surveys comes from sampling bias, which...
Survey Design 101: Creating Survey Goals & Objectives
Starting your survey design process without first establishing goals or objectives is sort of like...
How to Take Your Survey Data From Analog to Digital
In the years I have been with Alchemer I’ve heard many varying versions of the...
Guide to Getting Great Survey Data from Panels
Bret is our resident expert on surveys and collecting data with panel responses here at...
5 Mistakes to Avoid Before Launching Your Survey
When creating a survey, it’s typical to focus on writing questions, adding vibrant colors, and...
Rethinking the Mobile Surveys vs. Web Surveys Debate
When marketers evaluate their options for conducting market research and gauging their Net Promoter Score...
How to Reach the Target Audience For Your Online Survey
A common hurdle when conducting an online survey is finding your target audience and collecting...
Survey Invitations To Improve Your Email Deliverability Rate
Despite claims that “email is dead,” it remains the most popular form of communication for...
How to Present Survey Results to Your CEO
Do you dread presenting your survey results to your CEO? Despite having worked hard on...
Get More Responses – Make Survey Invitations Mobile-Friendly
The number of people reading their email on a mobile device is sky-rocketing. This includes...
Pros and Cons of Using Interactive Survey Questions
Over the last decade, the landscape of online survey research has dramatically evolved. Researchers have...
The Challenge of Analyzing Open-Ended Survey Questions
At Alchemer, we understand the power of storytelling behind the numbers. Open-ended survey questions have...
Better Subject Lines Improve Your Email Survey Responses
Standing out in a potential respondent’s email inbox is one of the biggest challenges for...