Mister Transmission increases brand awareness and builds stronger customer connections online
See how Mister Transmission partnered with Chatmeter to boost local search rankings, elevate its online visibility, and optimize social media posting for 55+ locations.
“One of the best features of the Chatmeter platform has been the ability to push out creative posts to social media channels across more than 55 locations across Canada.”
— Marketing Manager at Mister Transmission
About Mister Transmission
Mister Transmission has been “keeping you road ready” since 1963. As the brand Canadians trust to provide them with high-quality transmission repairs and expert service, Mister Transmission is a leader in the repair industry. Today, the company has more than 55 franchise locations throughout Canada and is the largest chain of transmission and drivetrain repair specialists in the country.
Challenge
When the COVID-19 pandemic hit, Mister Transmission, which previously spent the majority of its ad dollars on radio advertising, had to switch gears. The company needed to focus more on its online presence and increase its visibility on social media channels to connect with consumers, who were staying at home and spending most of their day online.
Solution
In 2021, Mister Transmission partnered with Chatmeter, now Alchemer, to take control of its multi-location business, increase its local brand intelligence, and expand its online social footprint to drive customer satisfaction and loyalty.
Key Outcomes
In 2022, the Chatmeter platform helped Mister Transmission achieve:
million photo views across Google Listings
increase in clicks to driving directions
increase in Google Post views
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