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Mobile Surveys: Collect Responses on Phones & Tablets
It’s been iPad-mania the past couple weeks here and with that, we’ve been inundated with...
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Improve Your Brand: Know Your Net Promoter Score
Understanding what your customers are saying about you – the good and the bad –...
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How to Show Follow-up Survey Questions Dynamically
This is a feature showcase, showing the types of surveys you can build using two...
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Why is a Web-based Survey the Best Choice for You?
Hello again dear Internet friends and welcome back to the reality show that is my...
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Qualitative vs Quantitative Research: Which to Use?
Regardless of the subject of your study, you have just two types of research to...
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Online Surveys vs. Paper Surveys
Why choose online surveys over paper surveys? Consider these statistics: Paper consumption has increased six-fold...
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The Key to Running Effective Surveys: Proper Design
In a recent teleconference titled “The Key to Effective Surveys,” insightful discussions emerged, shedding light...
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How to Automatically Send Zendesk Surveys
We use ZenDesk for our support ticket system here at Alchemer, and in the process...
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Alchemer 3.0 Beta Roundup: Phase 1 in progress!
We are currently well into Phase 1 of our Beta, woohoo! This first phase focused...
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Hot Off the Presses! Alchemer Cookbooks
Just in time for Santa’s little helpers — We just received a huge shipment of...
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Giving Back — Meals on Wheels Style
This past weekend we had the honor of attending the Fourth Annual, Meals on Wheels:...
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It’s Alchemer Lab Week!
Here at Alchemer, we’re excited to be holding the first ever Alchemer Lab Week! Our...
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Is Your Customer Service Team Creative?
I had an interesting experience the other day with a customer service team. It was...
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We’re Growing Again!
We’ve been growing our customer base like crazy these past few months, and since we...
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Analyzing and Summarizing Survey Comments with Excel
An advantage of online surveys is that respondents frequently offer more (and longer) survey comments...
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Election Day: A Big Day for Polls and Sampling
Election season is the time for lots of polls, which makes it a good time...
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Alchemer CEO Speaking at Accessing Higher Ground Conf.
Alchemer CEO, Scott McDaniel, has the honor of speaking at the 11th Annual, Accessing Higher...
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Political Polls and Small Sample Sizes
A type of survey in which there is much interest this month is the political...
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Alchemer Nominated as a Top Marketing Technology Company
We have some exciting news! Alchemer has been nominated as one of Upshot Institute’s top...
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Restrict Survey Access
Every so often we are asked how to insure that only people invited to take...