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Increase Your Customer Satisfaction Survey Response Rate
You know that customer satisfaction is important. Maybe, you’ve been surveying your customers for a...
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Survey Questions For Leads Throughout the Sales Process
Ask the right questions based on where the prospect is in the buyer’s journey, and...
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Infographic: The Psychology of App Store Ratings and Reviews
Mobile apps are an extension of your brand, but all too often, they get left...
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Guide to Voice Of The Customer (VoC)
“Voice of the Customer” (VoC) seems to be one of those terms that vendors and...
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Brand Awareness, Perception, or Recall: Which Metric Matters?
One of the keystones of a successful marketing strategy is quality information. Understanding your brand...
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How Surveys Lead To Faster Market Validation
Traditional approaches to market validation suggest a weeks-long effort conducted by a team of market...
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CSAT, NPS, SUS: Find the Right Customer Satisfaction Metric
Would you like to find a way to more than double your customer lifetime value?...
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The Definitive Guide to Brand Awareness Studies
The goal of most brand awareness studies is to answer this one crucial question: What...
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How To Write Better Likert Scale Questions
Even if you are not yet familiar with the term Likert Scale, you’ve likely encountered...
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3 Need-to-Know Stats Before You Conduct Product Research
In our ongoing series, Data Bytes, we ask questions, conduct industry research, dive into the...
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Boost Business by Converting Feedback Into Positive Reviews
Online reviews drive those who are searching for your product or service right to your...
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5 Ways to Increase App Downloads
You’ve made your app, it’s completely functional, easy to understand, and you believe it has...
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How Many Survey Questions Should I Use?
If you’re wondering how many survey questions you need to include in your questionnaire, the...
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Cross-Sectional Studies to Validate Marketing Assumptions
“Cross-sectional study” is a complicated name for a simple concept. Think of it as a...
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Heat Up Your Data Sophistication with Heatmap Questions
Your audience’s attention is a finite resource. Wouldn’t it be nice to know what’s catching...
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How to Use Surveys Throughout the Buyer’s Journey
Marketers in general, and content marketers in particular, are under a lot of pressure these...
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Accessibility Tips for Surveying an Aging Population
An increasing large proportion of Americans are climbing into the “over 65 years of age”...
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The Beauty of Data: Why (and How) to Style Survey Reports
Design isn’t just for band posters, webpages, and great surveys. It’s for data, too. You...
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How to Manage Multiple SaaS Users & Teams
Most SaaS products like Alchemer end up having more than one person using any given...
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How To Build Reports Using Data Visualization Best Practices
Using illustrative charts is a great way to depict the narrative that your data trying...