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A red speedometer icon with the needle pointing towards a heart symbol, indicating high positivity. Beside the dial, there are two face icons, one sad and one neutral, representing varying emotional levels.
  • Alchemer Mobile, Customer Emotion & Sentiment, NPS & CSAT, Product Management
4 Ways to Measure Customer Emotion
  • Company News, Solutions
Ready to win more deals with larger price tags? It’s time to personalize your sales motion process.
Digital
  • Survey Tips
Tips and Tricks Double Feature – Find & Replace and Bulk Editor
Infographic showing stages of customer engagement: About to Churn with reduce revenue, Neutral with maintain revenue, Happy with grow revenue, and Superfan with supercharge revenue. Includes illustrative icons and graphics of people using phones.
  • Alchemer Mobile, Loyalty & Retention, Mobile Marketing
How To Calculate Customer Churn Rate
Alchemer University
  • Integrated Learning, Product Enhancements
How to Take Action: New Courses from Alchemer University
  • 3 min
A futuristic digital background featuring a large circular gear-like design on the left. Radiating lines and various small digital symbols enhance the high-tech, blue-toned theme.
  • Uncategorized
This product update has been delayed, and is coming soon
  • 1 min
A woman with earbuds is sitting outdoors on a wooden surface, smiling as she looks at her smartphone. She is wearing a gray sweatshirt, and her hair is gently blown by the wind. Blurred background with modern architecture and plants.
  • Alchemer Mobile, Product Management
Lifestyle Apps: 2020 Mobile App Customer Engagement Benchmarks
Illustration of a smartphone with two notification bubbles. The first reads Weve launched a new feature! with options to Check it out or Dismiss. The second asks about the experience with the new feature, offering a Take 3-question survey and Dismiss.
  • Alchemer Mobile, NPS & CSAT, Product Management, Product Roadmap
How to Create Better Mobile Surveys
  • Survey Tips
Merge Codes – Putting your project to work for you
Alchemer University
  • Integrated Learning, Product Enhancements
Collect the Very Best Feedback with New Classes from Alchemer University
Young person with short hair relaxes on a couch, smiling while looking at a smartphone. Theyre wearing a long-sleeved, peach-colored top. Blinds partially cover the window behind them, and a green plant adds to the cozy setting.
  • Alchemer Mobile, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management
Visualizing COVID-19’s Impact on Daily App Usage (DAU)
  • Employee Assessments, Solutions, Staying Connected
Deliver on the Promise of Creating a Great Place to Work
  • 6 min
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A dashboard with sections Build, Style, Test, Share, Results, and Tools. It shows test project details, including estimated length of 11 minutes, fatigue score, and accessibility. Buttons offer options to generate test data and invite others.
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