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A man stands at the front of a modern classroom, pointing at a flip chart, while several people sit at desks with computers, listening and taking notes. Digital graphics overlay the image, suggesting a technology theme.
  • Blog

Collect the Very Best Feedback with New Classes from Alchemer University

By Alli Milne, Andrew Sturtz, Bonnie Demuth, and Ron Quan – the Alchemer Learning and...

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Visualizing COVID-19’s Impact on Daily App Usage (DAU)

COVID-19 has undeniably impacted your app, industry, and competitors. In a matter of weeks, consumers...

Five people sit around a coffee table discussing documents and using a laptop, overlaid with digital graphics of network connections and data symbols, suggesting technology, teamwork, and innovation.
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Deliver on the Promise of Creating a Great Place to Work

At SurveyGizmo, the employee experience is at the core of everything we do. The Employee...
A person wearing a mustard-colored sweater is using a smartphone to make a contactless payment on a card reader held by another person across a wooden counter in a store.
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Retail Apps: 2020 Mobile Customer Engagement Benchmarks

If you’re like me, your shopping habits have probably changed a bit (or a lot)...

A person holds a smartphone displaying the StockTwits app. A popup message on the screen asks, Do you love StockTwits? with No and Yes response options.
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Finance Apps: Mobile Customer Engagement Benchmarks for 2020

2020 has been volatile for Finance apps. COVID-19 hit apps in the Finance category with...

Bar graph titled Average Interaction Rate showing rates from 2016 to 2019. 2016: ~11%, 2017: ~23%, 2018: ~23%, 2019: ~23%. Each year after 2016 shows steady interaction rates around 23%.
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Average Interaction and Response Rates for In-app Mobile Communication

Many brands today may think they build customer-centric products based on feedback from a majority,...

A man stands at the front of a modern classroom, pointing at a flip chart, while several people sit at desks with computers, listening and taking notes. Digital graphics overlay the image, suggesting a technology theme.
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Get More Value from Your Investment with New Online Classes from Alchemer University

By Ron Quan, Director of Learning and Development Earlier this year, we debuted integrated online learning with the...

Cover of a report titled Media Apps: 2020 Engagement Benchmarks by Apptentive. A tablet displaying app icons rests on a keyboard, suggesting a focus on digital media.
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Media Apps: 2020 Mobile Customer Engagement Benchmarks

Mobile apps in the Media category have experienced an uptick in traffic these past few...

A man in a suit and glasses looks upward, overlaid with digital, blue-toned cityscape and technology graphics, blending themes of business, innovation, and technology.
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Alchemer Panels Help Coronavirus Research Find New Audiences

By Bret Kershner, Panel Program Manager, Alchemer When the market researchers at Sahler Research wanted...

Infographic showing distribution of star ratings. iOS 2019: 73% 5-star, 13% 4-star, 8% 3-star, 2% 2-star, 4% 1-star. Android 2018: 62% 5-star, 14% 4-star, 16% 3-star, 4% 2-star, 4% 1-star.
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Mobile App Ratings and Reviews: 2020 Benchmarks

Consumers are more skeptical of digital marketing than ever before, and peer recommendations in the...

Collage of diverse people using mobile devices, surrounded by icons representing shopping, dining, financial management, and app browsing. Text at top: 2020 Mobile App Engagement Benchmark Reports Now available by App Category.
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Mobile App Engagement Benchmark Data for Key Industries Including Finance, Food & Drink, Retail, Media, Travel, and Lifestyle

Do you want to know how your mobile app engagement data compares to others in...

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Spend Hours, Not Days on Vendor Risk Assessments

By Vanessa Bagnato, Director of Solutions Marketing For overburdened information security teams, evaluating vendor and enterprise risks can quickly consume department time...

Three women are featured on a blue background with dotted patterns. Top: Ria Delamere, Mobile Platform Dev Manager, Concur. Bottom left: Patricia Balik, Product Manager, Dropbox. Bottom right: Priya Dandawate, Product Manager, Stripe.
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How to be a Great Product Manager According to Experts at Dropbox, Stripe, and Concur

Coffee and PMs are the perfect blend. Get your cup of coffee ready and watch...

Three people gathered around a computer screen, smiling, while video calling a person displayed in a smaller window; a network-inspired graphic overlays the image.
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Adding Video Feedback: Put a Face to Feedback and Hear the Story Behind the Metrics

By Kristin Vroman, Senior Manager, Product Management Getting valuable feedback requires collecting a variety of...

A woman writing in a notebook on a couch, with a laptop, phone, and coffee nearby; digital network lines overlay the image, alongside smaller images of people working or learning remotely with laptops and children.
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Our COVID-19 Response

To our valued customers, The coronavirus pandemic is affecting every organization and making all of...

A woman with red lipstick looks intently at her smartphone. She has her hair tied back and is wearing a striped shirt. The background features abstract blue and teal shapes.
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To Connect with Digital Customers, Brands Must Listen First

As the majority of our communication channels switch to digital, listening to consumers first has...

A person in a blue polka dot shirt is sitting at a table, smiling while looking at a smartphone. Behind them is a wall with an abstract design. The setting appears to be a modern, brightly lit room.
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Tips for a Successful Mobile App Launch

Launching a mobile app can be a daunting task. To make the process easier, we’ve...

A collage of five people working remotely on laptops and phones is overlaid on a world map with digital currency icons, representing global online business communication, connectivity, and employee connection.
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Stay Connected to Your Virtualized Workforce with this Free Employee Connection Pulse Survey

By Vanessa Bagnato, Director of Solutions Marketing We recognize that businesses are working hard to...

Bright blue and green columns of digital numbers and symbols cascade down a dark background, resembling the iconic Matrix code from the movie series. The scene creates a sense of movement and digital abstraction.
  • Blog

Text & Translations – More Than Meets the Eye

By Cameron Settle, Alchemer Support Hero The Text & Translations feature is often seen as...

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