Black Alchemer Logo
Request a Demo

Type: Blog

Help Docs >
A person sits outdoors at sunset, using a laptop, with a city skyline and the Alchemer (formerly SurveyGizmo) logo displayed in the corner.
  • Blog

Today, SurveyGizmo Transforms to Alchemer

By David Roberts, CEO of Alchemer Today SurveyGizmo transforms to Alchemer. We have considered changing...

Google Play logo featuring a triangular play button in blue, green, yellow, and red with the words Google Play below. The logo is centered on a white background with a thin border that blends from green to red.
  • Blog

Google Play In-app Ratings and Reviews API Changes: What’s New and How to Adapt Your Strategy

Google recently announced big changes to its Play Store in-app review API. The changes will...

A woman writes in a notebook on a couch beside a laptop and phone, while smaller images show people working from home, video conferencing, and caring for children, connected by digital network lines.
  • Blog

Coronavirus Resources

The Alchemer team have created these resources to support you and your people. We are...

A doctor in a white coat and blue stethoscope is using a smartphone. The focus is on the hands holding the phone. The doctors face is not visible, emphasizing the use of technology in a medical setting.
  • Blog

Best Practices for Healthcare App Development and Telemedicine Apps

Healthcare is personal and often very emotional. We all know and understand this. However, when...

Abstract image of people walking in a modern, light-filled space with digital network and connection icons overlaid, symbolizing technology, communication, and social networking.
  • Blog

Q&A On Panels

Everything you wanted to know but were afraid to ask! Q – What’s required to...

Modern cinema lobby with bright lights, digital displays, and a large Batman v Superman banner overhead, featuring Superman and Batman facing each other and a red combined bat and Superman logo in the center.
  • Blog

Keeping Employees Connected in an Uncertain World with Feedback

By Tor Stenbakken, Director, Organizational Development at Four Winds Interactive COVID-19. Social distancing. Flattening the...

Bright blue and green columns of digital numbers and symbols cascade down a dark background, resembling the iconic Matrix code from the movie series. The scene creates a sense of movement and digital abstraction.
  • Blog

Plan Ahead Before Building a Survey

When building your survey it’s important to lay out a clear process before you start....

A person using a mobile phone is shown in silhouette against a digital network background, with the Firefox browser logo prominently displayed in the foreground.
  • Blog

Private: Mozilla Produces Immediately Actionable Feedback by Injecting the Voice of the Customer Throughout the Organization

Download the Mozilla Case Study “Getting surveys up and running fast, and then sharing the...

Text graphic with the Alchemer logo in the top right corner and the words Transform your business with Alchemer in bold, dark text against a teal background with concentric circles.
  • Blog

Alchemer Launches Enterprise Service Model

European Support Center, Expanded Phone Support, and Free Learning Deliver Better Customer Experience for Large...

A man wearing a gray hoodie, black mask, and black pants sits on a curved wooden bench while looking at a smartphone. A black bag is next to them, and the ground is paved with large gray tiles.
  • Blog

Customer Emotion is the Heart of a Successful Post-pandemic Digital Transformation Plan

“Digital transformation” is the buzzword du jour – and for good reason. Globally, brands are...

Text on a dark blue background reading How to create a mobile customer journey map. White lines with dots connect across the image.
  • Blog

How to Create a Mobile Customer Journey Map

Customer funnels are a technique Marketing and Product teams have relied on for years, but...

A red speedometer icon with the needle pointing towards a heart symbol, indicating high positivity. Beside the dial, there are two face icons, one sad and one neutral, representing varying emotional levels.
  • Blog

4 Ways to Measure Customer Emotion

As consumers, emotions drive us to make many of our decisions. When we experience emotion,...

  • Blog

Ready to win more deals with larger price tags? It’s time to personalize your sales motion process.

The SurveyGizmo Sales Motion Optimizer Solution puts the customer at the heart of the sales...
Bright blue and green columns of digital numbers and symbols cascade down a dark background, resembling the iconic Matrix code from the movie series. The scene creates a sense of movement and digital abstraction.
  • Blog

Tips and Tricks Double Feature – Find & Replace and Bulk Editor

By Cameron Settle, Support Hero There are two great features within Alchemer that are often overlooked. The...

Infographic showing stages of customer engagement: About to Churn with reduce revenue, Neutral with maintain revenue, Happy with grow revenue, and Superfan with supercharge revenue. Includes illustrative icons and graphics of people using phones.
  • Blog

How To Calculate Customer Churn Rate

Converting customers into fans is one of your greatest opportunities for reducing churn. Consumers have...

A man stands at the front of a modern classroom, pointing at a flip chart, while several people sit at desks with computers, listening and taking notes. Digital graphics overlay the image, suggesting a technology theme.
  • Blog

How to Take Action: New Courses from Alchemer University

Alchemer University has added a fourth category of classes: Actions....
A futuristic digital background featuring a large circular gear-like design on the left. Radiating lines and various small digital symbols enhance the high-tech, blue-toned theme.
  • Blog

This product update has been delayed, and is coming soon

Product Announcement – July 2022 Release Delayed The team at Alchemer decided to delay this...

A woman with earbuds is sitting outdoors on a wooden surface, smiling as she looks at her smartphone. She is wearing a gray sweatshirt, and her hair is gently blown by the wind. Blurred background with modern architecture and plants.
  • Blog

Lifestyle Apps: 2020 Mobile App Customer Engagement Benchmarks

Lifestyle mobile app downloads have seen a surge in the last few months due to...

Illustration of a smartphone with two notification bubbles. The first reads Weve launched a new feature! with options to Check it out or Dismiss. The second asks about the experience with the new feature, offering a Take 3-question survey and Dismiss.
  • Blog

How to Create Better Mobile Surveys

Surveys enable companies to collect and analyze both qualitative and quantitative feedback. Mobile surveys are...

A hand touches a glowing point on a digital network of interconnected lines and nodes, symbolizing technology, connectivity, and data exchange on a blue background.
  • Blog

Merge Codes – Putting your project to work for you

By Cameron Settle, Support Hero Merge codes are an extremely powerful tool to use in virtually...

Alchemer delivers great CX results
Get a Demo
Get your monthly dose of Alchemer insights!
Each month, we’ll bring you expert tips, valuable resources, and fresh ideas to help you turn insights into action and drive your organization forward.
By accessing and using this page, you agree to the Terms of Use. Your information will never be shared.
See Alchemer in action
Request a demo to learn how feedback can drive your business forward.

By accessing and using this page, you agree to the Terms of Use . Your information will never be shared.