Your helpdesk’s secret weapon: Streamline support with feedback automation

A webinar slide titled Your helpdesk’s secret weapon: Streamline support with feedback automation with headshots of speakers Rosie Davenport and Justin Falk. Two people are also visible in video call windows on the right.

Summary

Is your support team buried under scattered feedback, repetitive tasks, and missed follow-ups? It doesn’t have to be that way. Join us for a practical, fast-paced webinar to see how you can turn customer feedback into your helpdesk’s superpower.

In this session, you’ll get:

  • A clear look at how feedback automation works in your existing support workflows
  • Practical takeaways and best practices you can use immediately
  • A quick product demo (no complicated setup or IT headaches!)
  • Insights to help you boost CSAT, reduce survey fatigue, and make your team more efficient

Don’t just collect feedback — put it to work for you.

Watch now to learn how to make faster fixes and deliver support that keeps customers coming back.
Ready to learn more? Visit https://www.alchemer.com/connect/

 

Meet the Speakers

Rosie Davenport

Director, Product Marketing

Justin Falk

Product Manager

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