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  • Blog

Turn surveys into conversations with AI Smart Question

Many teams use surveys to ask some questions, collect a few answers, and then just move on.  But real conversations don’t work that way.  When someone...

A green road sign with the words Seamless Migration Straight Ahead and two upward arrows, set against a blue sky with some clouds.
  • Blog

Switching from Qualtrics doesn’t have to be hard

Watch our recent webinar on migrating to Alchemer here -> How Alchemer makes survey program...

A screenshot shows a list of customer service issues related to online orders, such as “Order not received” and “Received the wrong dress,” with their corresponding counts displayed in a dashboard format.
  • Blog

Instant clarity, faster action: How Alchemer Pulse helps your team turn open-text feedback into action in minutes

Open-text feedback is only valuable if you can act on it. For years, teams across...

Two men in business attire discuss data on a tablet. Next to them are grid graphics, an orange logo, and dashboard screens showing charts, statistics, and a world map with colored regions.
  • E-Guide

Measure & Benchmark for Smarter Business Decisions

You already have plenty of data—dashboards, charts, reports, and spreadsheets scattered across your different tools...
Two colleagues looking at their dashboards
  • Checklist, E-Guide

Setting the Foundation for an Effective Dashboard

A great dashboard doesn’t just report what’s happening. It reveals why it’s happening. But building...
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  • Case Study

How Vibe Insights Lab grows with confidence using Alchemer

When Bonnie Chiurazzi, a seasoned market research and consumer insights professional, was laid off from...
A woman in a white blazer speaks into a microphone at a conference table, with three colleagues sitting beside her, all focused and attentive in a well-lit office setting.
  • Checklist, E-Guide

The Public Sector Playbook to Collecting Better Feedback and Improving Citizen Experience

Public expectations are constantly evolving, and citizens are more tuned into what their state and...
Four students sit on outdoor steps, reading books and papers together. They appear focused and are casually dressed, with backpacks nearby, suggesting a study session or group project.
  • Case Study

How Scholar Fund makes college and career readiness more accessible with Alchemer

Scholar Fund partnered with Alchemer to amplify student voices and build scalable support systems for...
A woman wearing a hat and backpack looks up at a large digital departures board in an airport, holding her phone in one hand as sunlight streams through the windows, planning her journey on the c2c railway.
  • Case Study

How c2c Railway improved its mobile app experience with Alchemer Digital

c2c Railway was on the wrong track when it came to understanding its customers’ digital...
A hand with pink nail polish holds a smartphone displaying a pink feedback screen with five stars selected and a Submit button. The phone is held over a light wooden surface.
  • Case Study

The secret to a leading telecom company’s digital transformation

This leading organization puts customers at the center of everything they do, making customer-centricity the...
A white truck with red and black text saying "Ryder. Even better."
  • Case Study

How Ryder uses Alchemer to deliver ROI through customer and employee feedback

As Ryder’s Senior Director of Customer Insights, John Trenholm is responsible for delivering measurable value...
A person trying on glasses in an eyewear store.
  • Case Study

Scaling support without losing sight of customers: How real-time feedback gave an eyewear brand a sharper view of customer needs

This fast-growing online eyewear retailer was built on personalized style and customer-first service. As orders...
A video player screen shows a webinar titled Automating feedback to improve ecommerce experience by Alchemer, featuring Rosie Davenport and Justin Falk, with their photos and titles displayed. Two speakers are visible on the right.
  • Webinar

Automating feedback to improve the eCommerce experience

In this fast-paced, 20-minute webinar, you’ll see Alchemer Connect in action, including a live demo...
Screenshot of a webinar titled Plug in and power up: Feedback to wherever you store your data by Alchemer, featuring Rosie Davenport and Justin Falk, with small video feeds of two presenters at the bottom right.
  • Webinar

Plug in and power up: Feedback to wherever you store your data

Stop letting your valuable feedback data collect dust. Your teams work hard to gather customer...
A presentation slide titled Automate feedback: Make your CRM smarter by Alchemer, featuring Rosie Davenport, Director Product Marketing, and Justin Falk, Product Manager, with small photos of each presenter.
  • Webinar

Automate feedback: Make your CRM smarter

Ready to unlock the true power of your CRM? Join us for a quick but...
A webinar slide titled Your helpdesk’s secret weapon: Streamline support with feedback automation with headshots of speakers Rosie Davenport and Justin Falk. Two people are also visible in video call windows on the right.
  • Webinar

Your helpdesk’s secret weapon: Streamline support with feedback automation

Is your support team buried under scattered feedback, repetitive tasks, and missed follow-ups? It doesn’t...
Two people looking at a laptop screen, with digital orange and blue lines below them. A grid background and an orange square with a triangle design are also visible.
  • E-Guide

The Tech Leader’s Guide to Automating and Integrating Customer Feedback

Whether you're powering a real-time multiplayer game, rolling out the next technology breakthrough, or fine-tuning...
A young woman with blonde hair, wearing a black crop top, denim shorts, sneakers, and a plaid shirt tied around her waist, stands outside against a green wooden fence, reading a credit union case study on her phone.
  • Case Study

How a credit union drives member engagement with Alchemer

Discover how a credit union turned insights into action, growing digital banking users by 20%...
A video title screen features the text “How Company Sage Delivers Standout CX” with headshots and names of Bo Bandy, Andrew Pierce, and Jeff Cummings, alongside their roles at Alchemer and Company Sage.
  • Webinar

Behind the Strategy: How Company Sage Delivers Stand Out CX

Join Alchemer’s CMO, Bo Bandy, for a powerful conversation with Company Sage’s CEO and Founder,...
A stylized orange microphone stands on the left, with text on the right: Episode Three - Alchemer Webinar Series: The Business of Feedback. Does NPS still matter? Icons for Spotify and YouTube are below, with a website link.
  • Webinar

The Business of Feedback Ep 3: Does NPS still matter?

NPS is simple to understand and almost universal. But, is this metric valuable to the...
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