Resource Library: Benchmark Reports

Cover of the 2023 Mobile Customer Engagement Benchmark Report by Alchemer. The design features a large orange letter A on a dark gray background with smaller A patterns.
The 2023 Mobile Customer Engagement Benchmark Report was created for companies seeking to understand how their customer feedback and engagement metrics stack up against their marketplace.
Cover of the 2022 Mobile Customer Engagement Benchmark Report by Apptentive (Now Alchemer), featuring a dark blue background with flowing purple and blue wave patterns.
Customers interacting with mobile channels respond more, churn less, and provide valuable leading indicators of shifting sentiment. But our analysis isn't limited to defining the current state of mobile engagement.

Just some of our customers who are transforming their businesses with Alchemer

jetBlue Logo - An Alchemer Customer
FedEx Logo
Alaska Airlines Logo - An Alchemer Customer
Fanduel Logo
Dish Logo
Verizon Logo
ebay logo - An Alchemer Customer
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