Turn feedback into results

Alchemer Dashboard delivers real-time, AI-powered insights that drive smarter decisions. Get a complete and actionable view of what's working (and what’s not).
the challenge

Move from data overload to clarity you can act on

Feedback data is everywhere—but turning it into clear, timely decisions is still hard. Teams are often exporting to spreadsheets, piecing together static reports, or relying on complex BI tools just to understand what’s working and what isn’t. 

unified feedback analysis

Get the picture (and answers) in one place

Alchemer Dashboard transforms your feedback into real-time visualizations that anyone can explore. Designed for speed, simplicity, and accuracy, Dashboard connects feedback coming from surveys and other data sources—giving every team a complete, actionable view of what’s happening right now.

Laptop screen displaying a dashboard with multiple graphs and charts, including NPS Score, CSAT Score, Average Review Rating, and others. World map and line, bar, and area charts present performance data visually.
Real-World Applications

Use cases by team

Alchemer Dashboard keeps your most valuable insights at your fingertips.

Customer Experience

Track satisfaction, NPS, and key drivers of customer experience—all in one live dashboard (or as many you want). 

Impact:​
Alchemer Dashboard displaying key customer satisfaction metrics: NPS score, CSAT score, average review rating, weekly and monthly trends, device type analysis, breakdown by week, and a world map showing NPS scores by country.
Marketing and Research

Measure brand sentiment and campaign performance with interactive visual storytelling. 

Impact:​
A colorful Sankey diagram visualizes the flow of customer survey responses across categories like shipping, checkout, support, and satisfaction within the Alchemer Dashboard interface.
Operations and Support

Detect anomalies in performance metrics and customer issues faster—before they impact your bottom line. 

Impact:​
An Alchemer Dashboard displays customer KPIs for store operations: CSAT Store (2.34), Product Selection (2.29), Store Environment (2.94), Staff Demeanor (2.11), Likelihood to Return (2.24), with bar and line charts by location.
Product Teams

Visualize feature feedback, prioritize enhancements, and spot usage trends before they become issues. 

Impact:​
Alchemer Dashboard displaying bar and line charts with metrics including usage frequency, active users (4.06K), NPS score (-16.43), Android star rating (5.06K), customer sentiment trends, and satisfaction scores.
Join 11,000+ companies TRANSFORMING their business with Alchemer
Advanced AI features

AI that illuminates your data

Alchemer Dashboard’s AI features help you move past static charts to the insights that matter. Instead of hunting for patterns manually, AI surfaces trends, explains what changed, and identifies root causes—so teams of any skill level can get to answers faster. 

AI features to accelerate analysis:

How it works

Dashboard brings your feedback and business data into one self-service view—so anyone can explore trends, spot issues fast, and act with confidence in real time. 

Connect your data sources

Connect Alchemer survey results and key business data to create a unified, trusted place for insight.

Build dashboards in minutes

Use the flexible chart builder to visualize what matters most—CSAT, NPS, engagement, churn signals, and more.

Explore and filter with ease

Slice results by team, location, segment, time period, or any attribute you track to uncover the “why” behind the numbers.

Share insights automatically

Give stakeholders real-time access or schedule recurring updates, so everyone stays aligned without manual exports.

Headshot of Alchemer SVP Ryan Tamminga
“We're putting incredibly powerful analytics into the hands of everyone, not just data scientists. It's all about faster insights, smarter decisions, and real impact, right out of the box."
— Ryan Tamminga, Alchemer’s SVP of Product
the alchemer difference

Why Alchemer Dashboard?

Turn feedback into insight, faster than ever before

Full visibility

See all your feedback in one clear, live view, so patterns and problems stand out quickly and your team can make decisions faster with the full context in front of them.

Easy to use

With drag-and-drop widgets, flexible layouts, and reusable views, you can publish what matters fast without a BI specialist in the middle. That means more people can explore data confidently, get answers on their own, and keep momentum moving forward.

Fast, AI-powered insights

AI features let you ask questions in plain language and get clear explanations of trends, anomalies, and root causes—so you know what’s driving results and what to do next.

Sharable & secure

Give teams and leaders the views they need with role-based access and governance built in—keeping sensitive data protected while collaboration speeds up.

Ready to see your feedback come to life?

Transform survey and feedback data into interactive, decision-ready visuals that drive business impact. 

FAQ

Alchemer Dashboard connects to your feedback sources and other business systems to provide a complete view of your data.

Absolutely. Create and share unique dashboards for each audience.

It’s purpose-built for feedback analysis—combining AI-driven storytelling with ease of use that any team can master.

Dashboard is available with all Business Platform accounts. Contact our Sales team to learn more.

Dashboard has NLP, ML and LLM models in place. Customer data is not used to train the models. Learn here with this info sheet: 
Dashboard AI Explainer

Yes. Dashboard follows enterprise-grade security standards and governance controls.

Related Resources

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Alchemer Dashboard
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