Alchemer integrates feedback data with your business systems, enabling bi-directional data flow across CRMs, marketing platforms, support tools and more to support a variety of business use cases.
Just a few examples of how our platform can automate your processes—endless possibilities tailored to your team’s needs
Get up and running quickly with intuitive tools built for busy teams. Connect feedback data to your existing business systems (or send outside data back to Alchemer) and automate how it flows across your tech stack—without complex setup, coding, or heavy IT involvement.
From onboarding to advanced automation strategies, our team partners with you every step of the way. We help you figure out how to connect systems, optimize workflows, and get measurable results faster.
Access enterprise-grade integrations and automation without enterprise-level cost. For one flat cost, scale to as many systems as you'd like to unite feedback and operational data, increase response rates, and maximize impact.
Connect feedback with your business systems to trigger the right actions at the right time. Use real-time customer data, sentiment, and events to automatically launch surveys, route insights, and activate workflows—so feedback doesn’t just get collected, it drives outcomes.
Automation powers the evolution of programs from reactive to proactive, enabling orgs to anticipate needs...
Teams work hard to gather customer insights—don’t let that data sit locked away in a spreadsheet...
Understanding your customers and stakeholders is more crucial than ever. But let’s face it – collecting feedback is just the beginning...
Survey enables organizations to collect, analyze, and act on feedback faster than ever before, driving real impact without the complexity or cost of most enterprise solutions.
Capture and act on customer feedback directly within your apps and websites, reaching users at the perfect moment in their journey.
Turn overwhelming text feedback into clear, actionable insights at scale – from surveys, reviews, or social channels.
Get reliable, high-quality market research with Alchemer Research Solutions.
With Alchemer, you can optimize how and where you engage with your customers, ensuring that interactions result in insights that drive your business forward.
Learn more about how Alchemer’s Survey tool can meet all of your team’s needs.
Already an Alchemer customer? Head here for Customer Account Questions or Support
It’s a no-code platform that connects your customer feedback with the systems your teams use every day—like CRMs, marketing tools, and support platforms. Known as Alchemer Connect, it powers real-time integrations and automations that turn feedback into action across your organization.
Alchemer Survey helps you collect feedback. Alchemer’s Integrations and Automations solution—Connect—makes that feedback flow automatically between your business systems, so you can trigger follow-ups, update records, and respond to customers instantly.
No. Connect is fully no-code, with a simple drag-and-drop workflow builder. Anyone on your team can set up integrations or automations in minutes—no technical expertise required.
You can connect with most business applications, including Salesforce, HubSpot, Marketo, Zendesk, Shopify, and Workday. It also supports custom integrations through APIs, fitting seamlessly into your existing tech stack. See available integrations here.
All connections use secure APIs and enterprise-grade encryption. Alchemer maintains strict data protection and compliance standards to ensure customer and business information stays safe.
Most teams build their first automation or integration in just a few hours. Because it’s no-code, setup is quick—and Alchemer’s team helps ensure every connection works perfectly from the start.
Yes. You can automatically send surveys, update records, or notify teams when key events occur—such as a purchase, support ticket closure, or satisfaction score change.
Absolutely. You can design flexible, multi-step workflows that automate complex customer journeys—from collecting feedback to sending follow-ups, offers, or alerts—all in one continuous flow.
By automating survey triggers, data syncing, and follow-ups, Alchemer’s Integrations and Automations solution eliminates repetitive manual tasks. That means faster action, fewer errors, and more time for customer engagement.
Yes. The platform is designed to grow with your organization—supporting new tools, data flows, and customer experience processes as your needs evolve.
By accessing and using this page, you agree to the Terms of Use . Your information will never be shared.