Customer feedback is only valuable if you can act on it. But too often, insights are buried in dashboards that require technical expertise, endless filtering, or time-consuming analysis.
Alchemer Dashboard changes that. Purpose-built for feedback data, combining flexible, customizable dashboards with embedded AI that helps teams quickly understand what’s happening, why it matters, and what to do next—without needing a data science degree.
Designed to help teams move from raw feedback to real business impact, Alchemer Dashboard pairs powerful visualization with built-in artificial intelligence so anyone can uncover insights, spot trends, and act with confidence.
A smarter dashboarding tool for a smarter way to work
Alchemer Dashboard is built around a simple idea: your data is unique, and your analytics should be too. Instead of relying on static reports or complicated BI tools, teams can create custom dashboards that reflect what truly matters to their organization—from CX metrics to employee engagement and operational performance.
What makes the Dashboard especially powerful is how seamlessly AI is woven into the experience. These capabilities don’t replace human insight—they amplify it by removing friction between asking questions and finding answers.
AI Highlights: Discover what you didn’t know to look for
Not every insight starts with a question. Sometimes the most important signals are the ones you didn’t know to search for.
That’s where AI Highlights comes in.
AI Highlights surfaces meaningful changes, emerging trends, correlations, and anomalies—automatically. Instead of scanning dashboards hoping to spot something unusual, users are proactively alerted to insights that deserve attention.
These highlights help teams:
- Catch early warning signs before issues escalate
- Identify unexpected shifts in sentiment or behavior
- Focus on what’s changed and why it matters
With just a click, users can dig into AI Highlights to understand context, validate findings, and decide on next steps—without needing advanced analytics skills.
Meet Spark: your AI-powered data assistant
At the heart of Alchemer Dashboard’s AI experience is Spark, an AI-powered data assistant that makes analysis as easy as asking a question.
With Spark, users can:
- Ask questions in plain language (no SQL, formulas, or technical expertise required)
- Instantly generate visualizations based on survey and business data
- Explore trends, patterns, and comparisons in seconds
Instead of building reports manually, teams can type questions like “What are the top drivers of customer satisfaction this quarter?” or “Which regions saw the biggest NPS change?” and immediately see the answers visualized.
Spark translates natural language into meaningful analysis—helping users move from curiosity to clarity without slowing down.
Even better, Spark supports follow-up exploration. Users can refine questions, dig deeper into specific segments, or adjust the scope of analysis conversationally, turning dashboards into a living, interactive analytics workspace rather than a static destination.
Plain language queries, powerful understanding
One of the standout benefits of Alchemer Dashboard’s AI is how naturally it fits into everyday workflows. Users can write visualization queries in plain language, explore feedback data intuitively, and gain deeper understanding without exporting data or relying on specialized analysts.
This approach democratizes analytics across the organization. Power users can fine-tune insights, while non-technical teams still gain access to advanced analysis—breaking down silos and enabling faster, more confident decision-making.
The result is a culture where insight isn’t locked behind expertise. Everyone can explore what’s happening, understand why, and act accordingly.
Turning feedback into business impact
Ultimately, AI inside Alchemer Dashboard is about real business impact.
By combining customizable dashboards with Spark and AI Highlights, organizations:
- Connect feedback directly to business KPIs
- Identify risks and opportunities earlier
- Align teams around a shared, real-time view of performance
- Reduce time spent analyzing and increase time spent acting
Instead of static reports and delayed insights, teams gain a dynamic, intelligent view of their feedback—one that evolves as their data does.
The future of feedback is intelligent—and actionable
By making insights easier to surface, easier to understand, and easier to share, Alchemer Dashboard turns feedback into a practical, everyday tool for driving results.
Instead of reacting late or relying on gut instinct, teams gain a real-time, intelligent view of what’s happening across their customer and employee experiences—and the clarity to act with confidence.
If you’re ready to spend less time searching for insights and more time driving results, Alchemer Dashboard’s AI-powered features are built to get you there—faster.
Learn more or add Advanced Dashboard features to your account at alchemer.com/dashboard.