Send survey data into ServiceNow to assess and improve IT or service delivery. Automate post-ticket or incident surveys to measure satisfaction and close the feedback loop in real time.
Suggested Integrations
Salesforce
CRM
Sync Alchemer survey responses to Salesforce to enrich customer and lead records. Track satisfaction trends across journeys, automate follow-ups, and empower teams with direct access to actionable feedback.
Kustomer
CRM
Integrate Alchemer with Kustomer to trigger surveys based on customer events and capture real-time sentiment. Pass comments and scores back into profiles to give teams the full picture of every interaction.
Gladly
CRM
Connect Alchemer surveys to Gladly to capture post-interaction feedback directly within customer timelines. Give your support teams the full context of customer sentiment for more personalized and effective service.
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