Research & Insights

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  • Blog

Delighted is shutting down

What to look for in your next feedback platform.  If your team has relied on Delighted for customer feedback,...

Two men in business attire discuss data on a tablet. Next to them are grid graphics, an orange logo, and dashboard screens showing charts, statistics, and a world map with colored regions.
  • E-Guide

Measure & Benchmark for Smarter Business Decisions

You already have plenty of data—dashboards, charts, reports, and spreadsheets scattered across your different tools...
Two colleagues looking at their dashboards
  • Checklist, E-Guide

Setting the Foundation for an Effective Dashboard

A great dashboard doesn’t just report what’s happening. It reveals why it’s happening. But building...
Webinar slide titled How AI unlocks the power of feedback featuring headshots of Ryan Tamminga and Bo Bandy from Alchemer on an orange background.
  • Ungated Webinars (not shown in Resource Library)

How AI unlocks the power of feedback

Join Alchemer’s CMO, Bo Bandy, for a powerful conversation with Company Sage’s CEO and Founder,...
A presentation slide titled Unlocking more ROI with Alchemer Pulse features portraits of Peter Zaidel and Rosie Davenport, with their names and titles, on a dark background. Two video call windows show presenters in the top right.
  • Webinar

Unlocking more ROI with Alchemer Pulse

This webinar explores how Alchemer Pulse, our AI-powered open-text analysis platform, helps organizations turn unstructured...
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  • Checklist, E-Guide

Marketer’s Buying Guide: 10 Things to Consider When Choosing a Feedback Platform

Marketing Teams need fast, actionable insights to drive better messaging, loyalty, and growth. But not...
  • Ungated Webinars (not shown in Resource Library)

Ask Alchemer Anything: Turning Customer Feedback into a Revenue Engine for Marketers

Join us for an Ask Alchemer Anything webinar with Alchemer’s CMO and CRO as we...
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  • Case Study

How Vibe Insights Lab grows with confidence using Alchemer

When Bonnie Chiurazzi, a seasoned market research and consumer insights professional, was laid off from...
Webinar slide titled How AI unlocks the power of feedback featuring headshots of Ryan Tamminga and Bo Bandy from Alchemer on an orange background.
  • Webinar

How AI unlocks the power of feedback

AI is everywhere, but what does it really mean for customer experience teams? In this...
Screenshot of a webinar titled Plug in and power up: Feedback to wherever you store your data by Alchemer, featuring Rosie Davenport and Justin Falk, with small video feeds of two presenters at the bottom right.
  • Webinar

Plug in and power up: Feedback to wherever you store your data

Stop letting your valuable feedback data collect dust. Your teams work hard to gather customer...
A video title screen features the text “How Company Sage Delivers Standout CX” with headshots and names of Bo Bandy, Andrew Pierce, and Jeff Cummings, alongside their roles at Alchemer and Company Sage.
  • Webinar

Behind the Strategy: How Company Sage Delivers Stand Out CX

Join Alchemer’s CMO, Bo Bandy, for a powerful conversation with Company Sage’s CEO and Founder,...
Presentation slide titled Understanding the Power of Brand Health Tracking by Alchemer. Includes images of three presenters: Bo Bandy, Jess Dickey, and Lisa Wilding-Brown, with their titles listed.
  • Webinar

Understanding the Power of Brand Health Tracking

In a recent study, 80% of respondents said they would pay more for the brands...
A group of graduates in caps and gowns stand on stage. One is receiving a diploma from a woman, while a man in a jacket applauds. Other graduates are smiling and clapping, with a purple and white backdrop behind them.
  • Case Study

How Washburn & McGoldrick revolutionized feedback analysis with Alchemer Pulse

Facing challenges in analyzing open-text alumni survey feedback, Washburn & McGoldrick adopted Alchemer Pulse. This...
Webinar announcement titled An Introduction to Text Analysis with Alchemer Pulse featuring two speakers. One person is in a casual sweater and glasses, smiling, while the other is wearing a light jacket. Text includes names and titles of the speakers: Ryan Tamminga, Alchemer SVP of Product and Services, and Jasper Lipton, Alchemer Senior Product Marketing Manager
  • Webinar

An Introduction to Text Analysis with Alchemer Pulse

We’re thrilled to announce Alchemer Pulse: AI text analysis that instantly turns noisy text feedback...
Webinar announcement titled 5 Market Research Trends to Watch in 2025, featuring Leslie Rich, Research Solutions Expert, and DJ Francis, Alchemer Growth Marketing Manager. Headshots of both are displayed
  • Webinar

5 Market Research Trends to Watch in 2025

Join Leslie Rich, PhD, to discuss trends like the shrinking shelf life of research, how...
Webinar announcement titled A History of Survey Disasters, featuring Katie Arnesen, Alchemer Strategic Customer Success Account Manager, and Annie Clymer, Alchemer Cross Product Technical Support Specialist. Headshots of both are displayed
  • Webinar

A History of Survey Disasters

There are a number of ways your survey can go South. This webinar will detail...
Two open business guides are displayed on a transparent background. The cover of the guide reads "Transforming your CX Strategy with Open Text Analysis". The other is the inside of this guide. Both guides contain text and graphs inside.
  • E-Guide

The quick guide to transforming your CX strategy with open text analysis

In this guide, we’ll give you the information and insights necessary to evolve beyond standard...
A man and a woman sitting in a car, both fastening their seatbelts. The man wears glasses and a brown jacket, while the woman wears a colorful jacket. They appear focused on buckling up for safety. The car is parked, and other vehicles are visible outside.
  • Case Study

The secret behind a top market research firm’s efficiency

A top market research company, serving the automotive industry, conducts the largest automotive research study...
Two open business guides are displayed on a transparent background. The cover of the guide reads "The 10-Step Guide to Accurate Market Research". The other is the inside of this guide. Both guides contain text and graphs inside.
  • E-Guide

The 10-step guide to accurate market research

Discover proven strategies and expert tips to capture genuine feedback, maximize survey value, and turn...
A laptop screen displays an image of a persons hand feeling Braille text on a surface. The background shows a digital overlay of geometric shapes and circuit-like lines.
  • Case Study

Professional Development and Research Institute on Blindness (PDRIB)

Because the Institute surveys people who are visually impaired, researcher Mary Ann Mendez needed a...
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