- Customer Feedback, Mobile Apps, Ratings & Reviews
What your bettors are already telling you (in the app store)
Sports betting and iGaming operators generate an enormous, ongoing stream of customer feedback every single day. Most...
- Brand & Reputation Management
How True Food Kitchen, Figaros, and Pizza Schmizza turned diner feedback into operational change
A customer doesn’t need a survey to tell you something’s wrong. Sometimes all it takes is a review. That’s...
- Customer Experience, Customer Satisfaction (CSAT)
How to build a CSAT program for independent grocery & convenience stores — without a research team
If you’re running marketing or insights for a 100-location independent grocer or conveniece store, you already know the problem with...
- Brand & Reputation Management, Customer Feedback
Five customer feedback challenges regional grocery and convenience stores can solve today
Silence is quietly costing regional grocers and convenience chains their most loyal shoppers. Grocery and convenience margins leave almost no room for...
- Listings Management
Are you managing what your grocery shoppers see on Google?
Before a shopper drives to your grocery or convenience store, they check Google. They look...
- Press Release
In-Store Expected to Top Online Shopping this Holiday Season, According to New Alchemer Study
- CX, Net Promoter Score (NPS), NPS & CSAT
Insurance leaders are drowning in feedback. Here’s how the best leaders do more with feedback
Insurance runs on trust, but trust is hard to observe directly, which is why Net...
- AI, Brand & Reputation Management, Listings Management
AI search and GEO: What’s changing and how to prepare
The way people search is evolving faster than most brands realize. “Best hotel Lisbon” used to be...
- Alchemer Connect, Alchemer Survey, Education
More pressure, same budget: How higher ed can prepare for 2026 and beyond
Every higher education leader is being asked to do the same job with fewer resources....