- CX, Net Promoter Score (NPS), NPS & CSAT
Insurance leaders are drowning in feedback. Here’s how the best leaders do more with feedback
Insurance runs on trust, but trust is hard to observe directly, which is why Net...
- AI, Brand & Reputation Management, Listings Management
AI search and GEO: What’s changing and how to prepare
The way people search is evolving faster than most brands realize. “Best hotel Lisbon” used to be...
- Alchemer Connect, Alchemer Survey, Education
More pressure, same budget: How higher ed can prepare for 2026 and beyond
Every higher education leader is being asked to do the same job with fewer resources....
- Alchemer Connect, Product Enhancements, Product News
Survey Invite Channels: Deliver surveys where your customers already are
Email has been the standard way to invite customers to surveys for years. It works—but it’s no...
- AI
Purpose-built AI: Automate the repetitive work while staying in control
Some work doesn’t need a human, but it still has to get done. Responding to every review....
- Brand & Reputation Management, Ratings & Reviews
Alchemer vs. Reputation: Your top questions answered (Comparison guide)
If you run a multi-location brand and you’re shopping for new reputation management software, you’ve...
- AI, Alchemer Dashboard
Purpose-built AI: Make more confident, data-backed decisions
The hardest part of working with feedback usually isn’t finding an answer. Pull up any dashboard and you’ll find a dozen....
- Brand & Reputation Management, Customer Feedback, Listings Management, Ratings & Reviews
Multiple locations, one brand: How to maintain brand standards everywhere
You can set the brand standards, write the standard operating procedure (SOP), and design the...
- AI
Purpose-built AI: Analyze feedback in a fraction of the time
Two hundred open-text responses are readable. You can sit down, work through them, and come...