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A woman with long blonde hair, wearing sunglasses and a black top, is looking at her phone. She is seated at an outdoor wooden table with blurred buildings and trees in the background under a clear blue sky.
  • Alchemer Mobile, Customer Emotion & Sentiment, Mobile Marketing, NPS & CSAT, Product Roadmap
3 Great Examples of Brands Using Voice of the Customer Solutions
A woman and a young girl with curly hair sit at a kitchen table. The woman is smiling and looking at her phone, while the girl looks on with curiosity. The table has glassware and a floral centerpiece. The kitchen is softly lit.
  • Alchemer Mobile, Customer Experience, Digital Transformation, Loyalty & Retention, Mobile Marketing, Targeting & Remarketing
Mobile Marketing Strategy: Overview, Examples, Metrics, and More
A person in a coral shirt is sitting and holding a smartphone in both hands. The background includes a blurred view of blue weights and a light wooden structure, suggesting a relaxed or casual setting.
  • Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Customer Experience, Digital Transformation, Loyalty & Retention, Mobile Marketing, Product Management, Ratings & Reviews, Targeting & Remarketing
This One Question Drives Higher In-App Response Rates and Product Engagement
A tablet displaying various app icons on a screen sits on a wooden desk alongside a keyboard, a mouse, and a glass of water. A computer monitor in the background shows part of a desk setup.
  • Alchemer Mobile, Customer Emotion & Sentiment, Digital Transformation, Mobile Marketing, Ratings & Reviews
How Do App Ratings and Reviews Differ Between iOS and Android App Stores?
Two men stand conversing at the Forrester conference. One gestures animatedly, while the other stands calmly with hands at his sides. A presentation slide on Amdocs is visible in the background. Both wear glasses and badges. The speaker is Tzachi Ben-Sasson.
  • Customer Story, Customer-Centricity, Voice of the Customer
Forrester Praises Amdocs’ VoC Program as Designed To Strengthen Client Relationships
  • 1 min
A person holds a smartphone close to a payment terminal, likely using a mobile payment app. The scene conveys a modern, contactless transaction. The person wears a black sleeve, and the terminal is gray with blue accents.
  • Alchemer Mobile, Loyalty & Retention
27 Customer Loyalty Statistics You Might Not Know
  • 7 min
A man in a dark t-shirt is writing on a notepad at a standing desk. There are computer monitors and yellow sticky notes in the foreground, and the office has bright lighting with people and furniture blurred in the background.
  • Alchemer Mobile, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, NPS & CSAT, Product Management, Product Roadmap, Targeting & Remarketing
The 6-Step Checklist to Improve Your Mobile Feedback Strategy
  • 7 min
Two people are examining documents at a table. The text on the image reads, E-GUIDE: Break Out of the Product Management Echo Chamber Using the Voice of the Customer.
  • Alchemer Mobile, Customer Emotion & Sentiment, Customer Experience, Mobile Marketing, Product Management
How to Use Voice of the Customer Data to Improve Your Product
A man with a beard is sitting at a desk using a laptop. On the screen, overlays display a Customer Satisfaction Survey Report, survey counts, and project statistics. The background is a light teal color.
  • Features, Product Enhancements, Product News
Product Update: New features bring unparalleled clarity and security to shared reports
A person wearing glasses and a denim jacket smiles while working on a laptop at a desk. Two other individuals are seated nearby, one typing on a laptop. The background shows soft lighting and a curtain.
  • Market Research, Survey Tips
How to Make Sure Your Survey Emails Reach Your Respondents
  • 5 min
A man and a woman in business attire are looking at a laptop together. They appear to be discussing something on the screen. The background is a bright office setting with large windows.
  • Market Research, Survey Tips
Understanding the Different Biases in Surveys 
A person using a laptop outdoors at sunset with a city skyline in the background. The word Alchemer is displayed in white at the top left of the image.
  • Company News, Press Release
KKR Invests in Alchemer
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