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A person sitting behind a laptop with floating digital review icons. The icons display user names, ratings with stars, and comments such as EXCELLENT!! The background is blurred, focusing on the feedback.
  • Customer Story
PCMag Brought Surveys In-House and Saved $30,000
  • 4 min
A person with curly hair sits in an airport terminal, smiling at a phone. They are wearing a green sleeveless top and black pants, with a suitcase nearby. The background shows large windows and seating, indicating a waiting area.
  • Alchemer Mobile, Brand & Reputation Management, Customer Acquisition, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Product Roadmap, Ratings & Reviews
Travel Apps: 2022 Mobile Customer Engagement Benchmarks
Close-up of people gathered around a laptop at a wooden table. A person gestures with a pen, indicating collaboration or discussion. Papers and other hands are visible, suggesting a meeting or teamwork setting.
  • Features, Survey Tips
Quick Way to Show Only Relevant Survey Questions Using Logic
A person holds a smartphone with an image of a check visible on the screen. A laptop and a blurred document are in the background on a wooden surface.
  • Alchemer Mobile, Brand & Reputation Management, Customer Acquisition, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Product Roadmap, Ratings & Reviews
Finance Apps: 2022 Mobile Customer Engagement Benchmarks
A person holds a smartphone with a green case, scanning a QR code displayed on its screen. Another QR code is visible on a table in the background.
  • Features, Survey Tips
How to Use QR Codes to Increase Mobile Survey Response Rates
A woman wearing a mask is sitting indoors and having a video call on her smartphone. She is holding the phone in her left hand, and the screen displays a person on the other end of the call. The room has a TV and a sofa in the background.
  • Alchemer Mobile, Brand & Reputation Management, Customer Acquisition, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Product Roadmap, Ratings & Reviews
Healthcare Apps: 2022 Mobile Customer Engagement Benchmarks
A bearded man in a purple shirt is sitting at a desk, holding a smartphone and smiling. A laptop is open beside him, and a bulletin board with papers is visible in the background.
  • Alchemer Mobile, Loyalty & Retention, Mobile Marketing, Product Management
Mobile App Retention and Loyalty: 2022 Customer Engagement Benchmarks
  • 3 min
A person holds a smartphone displaying a food delivery app. The screen shows menu options including sushi, vegan, pasta, salad, and burger, with an Add to Cart button at the bottom.
  • Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Loyalty & Retention, Mobile Marketing, Product Management, Ratings & Reviews
QSRs, Food Services, and Restaurants: Mobile Customer Engagement Benchmarks
  • 4 min
Close-up of a smartphone screen showing the App Store icon with a notification badge displaying the number 3. The icon is blue with a stylized white A. Nearby are parts of other app icons, including Imgur.
  • Alchemer Mobile, Loyalty & Retention, Mobile Marketing, Product Management
Mobile App Ratings and Reviews: 2022 Benchmarks
  • 4 min
Close-up of three rolls of fabric in varying shades of gray. The texture is woven, with each roll exhibiting slightly different tones and patterns, ranging from light gray on the right to dark gray on the left.
  • Brand Experience, Features, Survey Tips
Styling Emails and Reports with Your Company Branding 
  • 5 min
A man with curly red hair and a beard is sitting at a wooden table near a large window, smiling while looking at a smartphone. The room is dimly lit, and a few items lie on the table. Lush greenery is visible outside.
  • Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, NPS & CSAT, Product Management, Ratings & Reviews
What is Customer Engagement, and Why is it Important in 2022?
A person in a beige sweater is holding a smartphone and a white paper cup with a lid while walking outdoors. A black shoulder bag is slung across their body, and the background shows a blurred urban setting with trees and a sidewalk.
  • Alchemer Mobile, Customer Experience, Loyalty & Retention, Product Management
Why Does Product Engagement Matter?
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A dashboard with sections Build, Style, Test, Share, Results, and Tools. It shows test project details, including estimated length of 11 minutes, fatigue score, and accessibility. Buttons offer options to generate test data and invite others.

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