An Introduction to Variance, Covariance & Correlation

When diving into statistics, understanding the concepts of variance, covariance, and correlation can seem like navigating a complex maze. However, these tools are essential for making sense of data and drawing meaningful insights.

Whether you’re assessing market trends or evaluating research findings, understanding these measurements is crucial. Grasping how variance, covariance, and correlation work can help you gain a clearer picture of your data. This knowledge will empower you to make informed decisions.

In this blog, we will break down these key statistical concepts in a straightforward and accessible manner. Our goal is to help you understand and apply them effectively.

What is variance?

In statistics, variance refers to the spread of a data set. This measurement identifies how far each number in the data set is from the mean.

In market research, variance tells you how consistent your data is. For example, low variance in satisfaction scores means most customers feel about the same, while high variance means opinions are split. A variance of zero indicates all values in a data set are identical, while any positive variance shows some degree of spread.

The larger the variance, the more spread in the data set. A large variance means that the numbers in a set are far from the mean and each other. A small variance means that the numbers are closer together in value.

How to calculate variance

To calculate variance, first find the differences between each number in the data set and the mean. Next, square these differences. Finally, divide the sum of the squared differences by the number of values in the set.

The formula for variance is as follows:

Mathematical formula to calculate covariance

In this formula, X represents an individual data point. The symbol μ (mu) stands for the mean of the data points. Finally, N indicates the total number of data points.

Note that while calculating a sample variance in order to estimate a population variance, the denominator of the variance equation becomes N – 1. This removes bias from the estimation, as it prohibits the researcher from underestimating the population variance.

Advantages of variance

One of the primary advantages of variance is that it treats all deviations from the mean of the data set in the same way, regardless of direction. 

This prevents the squared deviations from summing to zero, which would otherwise suggest no variability in the data set.

Disadvantage of variance

One of the most commonly discussed disadvantages of variance is that it gives added weight to numbers that are far from the mean, or outliers. Squaring these deviations can sometimes skew the interpretation of the data.

Variance is also expressed in squared units (like “points squared” on a rating scale), which makes it hard to interpret on its own. That’s why researchers often report the standard deviation instead. It’s the square root of variance, so it’s back in the original units.

What is covariance?

Covariance provides insight into how two variables are related to one another. 

More precisely, covariance refers to the measure of how two random variables in a data set will change together. 

A positive covariance means the variables at hand are positively related. Meaning they move in the same direction. 

A negative covariance means the variables are inversely related, or that they move in opposite directions. 

How to Calculate Covariance

The formula for covariance is as follows: 

Mathematical formula for calculating covariance

In this formula, X and Y are the two variables you’re comparing, N represents the number of data points in the sample, x-bar represents the mean of the X, and y-bar represents the mean of the dependent variable Y. Neither variable needs to depend on the other. Covariance simply measures how they move together. When you’re working with a sample, divide by N – 1 instead of N, just as you would for sample variance.

Covariance vs. correlation: Are they the same?

Simply put, no.

Both covariance and correlation show whether variables are positively or inversely related, but they are not the same.

This is because correlation also informs the degree to which the variables move together.

Researchers use covariance to measure variables with different units of measurement. Covariance tells you whether two variables move in the same or opposite directions. But its value depends on the units of each variable, so it can’t tell you how strong the relationship is. A covariance of 50 could be strong or weak depending on whether you’re measuring dollars, minutes or rating-scale points.

Correlation, on the other hand, standardizes the measure of interdependence between two variables by dividing the covariance by the standard deviations of both variables. That puts every result on the same scale, so you can compare relationships across different measures. Therefore, it informs researchers as to how closely the two variables move together.

Correlation coefficient

We use the term “correlation coefficient” to refer to the resulting correlation measurement. It will always maintain a value between one and negative one.

When the correlation coefficient is one, the variables under examination have a perfect positive correlation. When one moves, so does the other in the same direction, proportionally.

If the correlation coefficient is less than one, but still greater than zero, it indicates a less than perfect positive correlation. The closer the correlation coefficient gets to one, the stronger the correlation between the two variables.

When the correlation coefficient is zero, it means that there is no linear relationship between the variables. They could still be related in a curved pattern. For example, satisfaction might rise as a support call gets longer, then drop once it drags on too long. That’s why it’s worth plotting your data, not just calculating the coefficient.

A correlation coefficient of negative one indicates that the variables are perfectly negatively or inversely correlated. If one variable increases, the other will decrease at the same proportion. The variables will move in opposite directions from each other. 

If the correlation coefficient is greater than negative one, but less than zero, it indicates that there is an imperfect negative correlation. The closer the coefficient gets to negative one, the stronger the negative relationship.

Correlation doesn’t mean causation

A strong correlation tells you two variables move together. It doesn’t tell you that one causes the other. Ice cream sales and sunburns are highly correlated, but ice cream doesn’t cause sunburns. Warm, sunny weather drives both.

The same thing happens in survey data. If customers who use your mobile app report higher satisfaction, the app might be the reason. Or your most engaged customers might simply be more likely to download it. Use correlation to spot relationships worth investigating, then test them before you act.

Example: Correlation in survey data

Say five customers answer two questions: overall satisfaction (1–10) and likelihood to recommend (0–10).

CustomerSatisfaction (X)Likelihood to recommend (Y)
A65
B77
C87
D99
E1010
  1. Find the means. Satisfaction averages 8. Likelihood to recommend averages 7.6.
  2. Calculate the sample variance. Satisfaction’s variance is 2.5 (standard deviation 1.58). Likelihood to recommend’s variance is 3.8 (standard deviation 1.95).
  3. Calculate the sample covariance. Multiply each customer’s distance from the mean on X by their distance from the mean on Y, add them up (12) and divide by N – 1 (4). The covariance is 3.0. It’s positive, so the two scores rise together.
  4. Calculate the correlation. Divide the covariance by both standard deviations: 3.0 ÷ (1.58 × 1.95) ≈ 0.97.

A correlation of 0.97 is a very strong positive relationship. In this small sample, customers who are more satisfied are much more likely to recommend you. With real data, you’d want a much larger sample before drawing conclusions.


Conclusion

Understanding variance, covariance, and correlation helps you interpret data more clearly—but meaningful insights start with how that data is collected. Well-structured surveys ensure you’re measuring the right variables and uncovering relationships you can trust.

Create smarter surveys and capture analysis-ready data with Alchemer.

👉 Explore Alchemer’s survey platform: https://www.alchemer.com/survey/

FAQ

What’s the difference between variance and covariance?

Variance measures how spread out a single variable is around its mean. Covariance measures how two variables change together, showing whether they tend to rise and fall in the same or opposite directions.

What’s the difference between covariance and correlation?

Covariance shows the direction of a relationship between two variables, but its size depends on their units. Correlation standardizes covariance onto a scale from –1 to 1, so it shows both direction and strength and can be compared across different measures.

What does a correlation coefficient of 0 mean?

A correlation coefficient of 0 means there’s no linear relationship between two variables. They may still be related in a nonlinear way, so plotting the data is a good next step.

Can a correlation coefficient be greater than 1?

No. A correlation coefficient always falls between –1 and 1. A result outside that range points to a calculation error.

Does correlation mean causation?

No. Correlation shows that two variables move together, not that one causes the other. A third factor may drive both, so test a relationship before acting on it.

Why do you divide by N – 1 for sample variance?

Dividing by N – 1 instead of N corrects for the fact that a sample tends to underestimate the spread of the full population. This adjustment, called Bessel’s correction, gives a more accurate estimate of the population variance.

Alchemer delivers
great CX results
See Alchemer in action
Request a demo to learn how feedback can drive your business forward.
By accessing and using this page, you agree to the Terms of Use . Your information will never be shared.