Tips and Tricks to Get the Most Out of Alchemer Help Documentation

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By Mike Cronley, Training Specialist at Alchemer

Alchemer has nearly 1,000 documentation articles covering every facet of the platform. To help you get your questions answered faster, we wanted to show you some tips and tricks to make this search process more effective.

Searching in Google

All our documentation articles are online making it convenient to search anytime, even when you’re not logged into the platform. A tip to filter out non-Alchemer results is to enter alchemer.com: with the term you are searching for. This technique works for any website, not just Alchemer.

Screenshot of google search results for alchemer.com style

Searching in the Platform

Whenever you are in the platform, the Help option will be available to you. Clicking the Help text in the top right will open a window where you can type in your question or search term.

Screenshot of Alchemer help documentation search results for style

Available on These Licenses

One benefit of accessing an article from within the platform is having a list of licenses in which the feature is available. Your license level will be displayed for quick reference.

Screenshot of Alchemer help documentation site license level display

Quick Search within the Document

Once in the article, look for the jump links located under the In This Article section on the right side. Clicking on the jump link will take you to the corresponding section.

Screenshot of Alchemer help documentation site report building tools section

Another trick to quickly find the right section is to use “Control+F” (or “Command+F” on a Mac) to search for a key term within the document itself.

Screenshot of Alchemer help documentation site filter function

If the article did not answer your exact question, check out the Related Articles at the bottom of the article as we have multiple articles on a given feature.

Screenshot of Alchemer help documentation related articles
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