- Analyst Report
Forrester Vision Report: How To Measure Customer Experience Performance And Prove ROI
Learn which CX metrics matter most, how to embed insights into organizational decision-making, and how...
- Blog
The new loyalty model is subscription-based, and feedback programs need to adapt
At what point does a loyalty program stop being a loyalty program, and become something...
- Blog
New research: What diners expect from QSR loyalty programs
Loyalty programs used to be about status. Points, tiers, badges, exclusive offers — the mechanics...
- Webinar
Your app has changed. Has your feedback strategy?
In this webinar, we’ll walk through how to audit and refresh your Alchemer setup so...
- Case Study
How History Colorado uses Alchemer to modernize feedback and serve communities faster
How History Colorado uses Alchemer to modernize feedback and serve communities faster...
- Research Report
2026 Quick Service Restaurant Study: Winning the Cost-Conscious Diner
Learn about consumer behavior and preferences related to Quick Service Restaurant (QSR) loyalty programs —...
- Blog
85% of Quick-Service Restaurant Loyalty Members Say It’s All About Saving Money, Not VIP Perks, Alchemer Report Reveals
“Winning the Cost-Conscious Diner” report shows customers join loyalty programs for deals not early access...
- Blog
Alchemer Positioned As A Challenger In The 2026 Gartner® Magic Quadrant™ For Voice Of The Customer Platforms
Alchemer, a global leader in customer experience and feedback technology, today announced that it has...
- Blog
Explore VoC Platforms Recognized in 2026 Gartner® Magic Quadrant™
The 2026 Gartner ® Magic Quadrant™ for Voice of the Customer (VoC) Platforms delivers an in-depth...
