Don’t let your feedback program hit a ceiling. With Alchemer, you can scale on your timeline with a platform—and you’ll always be ready for what’s next.
Alchemer’s robust survey tool gives you 43+ question types, powerful logic, and unlimited integrations to turn feedback into business wins.
With next-level automations and analytics, our customers turn feedback into immediate, organization-wide action.
Scale with confidence. Alchemer’s feedback platform grows with you, from quick surveys to enterprise-grade feedback programs.
Get started fast and skip the constraints of the SurveyMonkey platform
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Survey Features |
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Launch first survey same-day |
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Pre-built templates |
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Question types |
43+ |
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Advanced logic and piping |
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Advanced reporting & analysis |
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Advanced research capabilities (conjoint, max diff, custom scripting, and more!) |
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Direct SPSS integration |
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Business Platform Features |
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Omnichannel feedback management |
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In-app feedback collection |
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Multi-language open text analysis |
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Advanced AI feedback analysis |
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Enterprise-grade security |
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400+ integrations |
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Today's businesses require feedback solutions that:
Both Alchemer and SurveyMonkey make it easy to get started, but Alchemer leads as your feedback and research programs grow—
offering the advanced capabilities and partnership to scale, meet KPIs, and achieve unified outcomes.
Alchemer packs more question types and advanced features than SurveyMonkey, yet stays easy to use—so you capture richer insights without any extra hassle.
Intuitive, drag-and-drop interface
Nearly 2x the number of question types than SurveyMonkey
"Appreciate the intuitive survey builder and drag‑and‑drop interface — it makes creating and editing surveys quick and accessible for users with different skill levels."
"I...have had to program some seriously complicated survey logic. Alchemer has been able to accommodate nearly every scenario I've thrown at it."
Alchemer delivers the depth, flexibility, and control advanced researchers demand—outpacing SurveyMonkey in question variety, logic sophistication, and data quality.
Precision logic and branching for complex paths
Custom data capture for richer insights
Run advanced methodologies like MaxDiff and Conjoint with ease
Struggling with response rates? Alchemer can help you collect real-time feedback directly within web & apps, delivering higher engagement rates for product and marketing teams.
Achieve 2x higher response rates than emailed surveys
Trigger in-app surveys in real time based on clicks, purchases, or other key actions
"[In-app feedback collection] is a great way for customers to provide feedback. We use it to enhance our products so that we can provide a better experience for them. "
"It's a powerful tool to be able to pull and analyze data from just about anything you want... it's not just a survey system to get customer feedback, it can be soo much more."
SurveyMonkey’s AI features work fine for a quick analysis of a survey’s results. Alchemer gives you deeper, program-wide insights, making it a stronger choice for serious analysis.
Proprietary LLMs designed specifically for feedback and survey data
Sentiment and theme analysis in any language, across feedback sources
Powerful dashboards that combine survey and business data for deeper insights
With Alchemer Business Platform plans, you get affordable, unlimited integrations—customized to your needs and delivered fast.
Unlimited integrations for one flat cost
400+ out-of-the-box integrations
Custom-built to fit your exact use case
"Ease of use, reasonable priced, tons of integration functionality, customer support was prompt and helpful."
“I’ve been using Alchemer daily for years, and their platform is extremely reliable, easy to work in, and their support is off-the-charts easy, fast and helpful.”
Your success is our priority. Alchemer’s in-house team is here to help—offering expert guidance, onboarding, and troubleshooting whenever you need it.
Multiple channels: email, phone, and dedicated Customer Success Manager
94 Support Net Promoter Score—customers love our service
High retention rate thanks to exceptional service and support
Both Alchemer and SurveyMonkey Enterprise offer enterprise-grade security, but Alchemer provides the same level of security with a more transparent approach and without the premium price tag. Our security features are built into every plan, not offered as expensive add-ons.
Alchemer maintains strict security protocols and compliance certifications to ensure your data is protected at all times.
Our platform is compliant with GDPR, CCPA, HIPAA, and other relevant regulations, ensuring your surveys meet all legal requirements.
With SOC 2 Type II certification and regular security audits, Alchemer provides a robust infrastructure for handling sensitive data.
Recognized in the Gartner® Magic Quadrant™ for Voice of the Customer
