Improve student, faculty, and staff experience

From student engagement to teacher satisfaction, alumni relations, and campus culture, Alchemer gives you all the tools you need to make students, educators, and institutions more successful.

A teacher sits at a table with five attentive children in a classroom, engaging them in an education-focused discussion. The room is bright, with educational posters and plants visible in the background.

Turn student, staff, and faculty feedback into community progress.

Launch projects in hours, not weeks

Launch projects in hours, not weeks

Get started quickly and easily—without painful implementation

Meet your community where they are

Meet your community where they are

Connect with email and SMS, plus QR codes, in-app, web, and more

Give everyone just the right experience

Give everyone just the right experience

Engage your community with personalized feedback collection

Uncover insights and take action

Uncover insights and take action

Identify trends and discover what matters most to your community
JUST A FEW Organizations WHO RELY ON ALCHEMER TO TURN CUSTOMER FEEDBACK INTO BUSINESS Results

Solutions for Educational Institutions

Student Experience

Build stronger student relationships
and a happy, highly-engaged campus

Understand student experience and satisfaction, identify campus issues, and prioritize important initiatives with flexible, scalable feedback collection.

  • Collect campus feedback at the right time, in the right place
    • Easily collect feedback data with surveys and forms through email, web, and SMS—plus kiosks, QR codes, and more.
  • Gather exactly the kind of feedback data you need
    • Gather actionable feedback with 40+ question types, including everything from Likert Scales to NPS®, file and image uploads, and more.
  • Easily create surveys and forms for any purpose

    • Intuitive, easy-to-use survey design and survey templates help every team quickly create engaging, branded experiences.
  • Connect with students in any language
    • Multi-lingual surveys and built-in translation help every student on your campus feel heard and included without the need for duplicate surveys.
Three college aged girls walk through a park, holding notebooks and smiling. They are dressed casually, enjoying the sunny day beneath leafy trees.

Faculty & Staff Experience

Attract, support, and retain
educators and administrators

Build and retain engaged, high-performing teams
with feedback collection that’s connected to the entire
employee lifecycle.

  • Collect feedback across the entire employee lifecycle—automatically
    • Automatically deliver 30-60-90 onboarding surveys, employee pulse check-ins, engagement surveys, exit surveys, and more—all without lifting a finger.
  • Get started quickly with survey templates, or easily create custom experiences
    • With trusted, pre-built surveys, every department can get up and running quickly, or tailor Alchemer to their exact needs.
  • Easily build new surveys with universal questions
    • Create surveys with pre-written questions from the question bank, or save and reuse your own questions to quickly create new surveys and forms tailored to any employee use case.
A woman and two children sitting at a table work on a craft activity involving paper and sticks, in a well-lit room with books and art materials in the background.
90% of teachers and administrators felt more confident after collecting feedback from students and parents.
A tablet screen displays a survey tools interface with various questions, answer choices, and logic conditions, set against a dark green background.

Flexible Survey & Research Tools

Collect community feedback with powerful, precise surveys

Easily create branded, customized surveys right out of the box. Or get the help you need to build and analyze surveys from our in-house experts. 

  • Get better data with 40+ question types
    Gather actionable feedback with everything from Likert Scales to NPS®, file and image uploads, and more.
  • Personalize your surveys for any audience
    Get more complete responses and collect better data with advanced features like multilingual surveys, pre-populated answers, anonymous responses, and powerful survey logic.
  • Reach your community wherever they are
    Send surveys through email, web, and SMS, along with kiosks, QR codes, and more.

Integrations and Automation

Connect feedback to the systems your school, district, or university already relies on

Alchemer integrates with the tools education teams use every day — from student information systems (SIS) and learning management systems (LMS) to CRM, HR, and institutional research platforms. Connect student, staff, and family feedback directly to the workflows that support learning, operations, and campus services.

  • Enable secure, bi-directional data flow
    Connect survey responses with SIS, LMS, CRM, HR, and institutional data platforms to reduce manual reporting and improve coordination across departments and programs.
  • Trigger surveys at key moments in the student journey
    Automatically send surveys after course completion, program participation, advising appointments, campus events, or student services interactions — ensuring feedback is timely and relevant.
  • Close the loop with students, families, and staff
    Route responses to the right team, trigger follow-up actions, and track outcomes — helping schools and institutions demonstrate responsiveness and continuous improvement.
A grid of eight app logos, including Zendesk, Salesforce, Slack, HubSpot, Asana, Microsoft Teams, and Braze, with text in the center reading + HUNDREDS MORE on a dark background.
A dark background displays data widgets: a line graph for monthly CSAT score, a doughnut chart for sentiment breakdown, a negative NPS score for March, and a stacked bar chart of monthly breakdowns.

Dashboards and Performance Insights

Turn stakeholder feedback into clear, actionable insight for your school or campus

Bring student, family, faculty, and staff feedback together with program and operational data in one centralized view. Monitor trends, evaluate programs, and equip education leaders with the insights they need to improve outcomes and experiences across the institution.

  • Surface trends and emerging issues automatically
    Identify recurring concerns, track sentiment over time, and flag areas that may need attention — such as course experience, school climate, student services, or campus resources — without manual spreadsheet analysis.
  • Track the metrics that matter to your institution
    Monitor key indicators such as student engagement, course experience, campus climate, employee satisfaction, program participation, and family engagement.
  • Deliver role-based performance views
    Provide tailored dashboards for superintendents, principals, district leaders, provosts, institutional research teams, and student services leaders — making it easy to share insights without granting full system access.

Resources for Education Institutions

See how schools boards use Alchemer to streamline feedback collection.

Security and Compliance

Relax knowing your security and compliance needs are covered

With Alchemer, you can optimize how and where you engage with your customers, ensuring that interactions result in insights that drive your business forward.

  • End-to-end data encryption
  • Data residency and isolation
  • Identity access and management
  • Distributed cloud architecture
  • Data retention
  • Proactive account protection
  • Proactive anti-phishing
  • HIPAA & FERPA compliant
Security Certificate Badges in Green and white including: GDPR Compliant, HIPAA Compliant, ISO 27001 Compliant, CCPA Compliant, AICPA SOC 2 Type 2, FERPA Compliant
Alchemer delivers
great CX results
FAQ

Already an Alchemer customer? Head here for Customer Account Questions or Support

Educational institutions use Alchemer to gather feedback from students, families, faculty, and staff about courses, campus services, digital learning tools, and overall school climate. These insights help leaders identify trends, prioritize improvements, and make data-informed decisions that support student success and institutional effectiveness.

Schools and colleges can launch surveys quickly using pre-built templates, customizable survey tools, and automation capabilities. Many projects can be set up in hours instead of weeks, enabling districts and campuses to respond quickly to emerging needs or policy questions.

Alchemer supports multi-channel distribution including email, SMS, websites, QR codes, mobile apps, and student portals. This allows institutions to reach students, families, faculty, and staff wherever they interact with school systems.

Alchemer includes enterprise-grade security such as end-to-end encryption, identity access management, data isolation, and compliance with standards including FERPA and HIPAA, helping schools and universities safely collect and manage sensitive feedback data.

Request a Demo

For Educational Institutions
By accessing and using this page, you agree to the Terms of Use . Your information will never be shared.