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Explore our latest blog posts:

A person is using a smartphone to make a contactless payment on a card reader held by another person. They are surrounded by peach-colored flowers on a table, suggesting a florist setting.
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The new loyalty model is subscription-based, and feedback programs need to adapt

At what point does a loyalty program stop being a loyalty program, and...

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Blog

New research: What diners expect from QSR loyalty programs

Loyalty programs used to be about status. Points, tiers, badges, exclusive offers —...

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85% of Quick-Service Restaurant Loyalty Members Say It’s All About Saving Money, Not VIP Perks, Alchemer Report Reveals

“Winning the Cost-Conscious Diner” report shows customers join loyalty programs for deals not...

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Alchemer Positioned As A Challenger In The 2026 Gartner® Magic Quadrant™ For Voice Of The Customer Platforms

Alchemer, a global leader in customer experience and feedback technology, today announced that...