Multi-location

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  • Analyst Report

The 2026 Gartner® Market Guide for Reputation Health Tracking Providers | Alchemer

Read the 2026 Gartner Market Guide for Reputation Health Tracking Providers. Twelve provider profiles and...
  • Blog

Why multi-location healthcare orgs need real-time rating and review visibility 

The location that needs your attention most might not be the one with the lowest...

  • Blog

What your bettors are already telling you (in the app store) 

Sports betting and iGaming operators generate an enormous, ongoing stream of customer feedback every single day. Most...

  • Blog

How True Food Kitchen, Figaros, and Pizza Schmizza turned diner feedback into operational change  

A customer doesn’t need a survey to tell you something’s wrong. Sometimes all it takes is a review.  That’s...

  • Blog

How to build a CSAT program for independent grocery & convenience stores — without a research team

If you’re running marketing or insights for a 100-location independent grocer or conveniece store, you already know the problem with...

  • Blog

Five customer feedback challenges regional grocery and convenience stores can solve today 

Silence is quietly costing regional grocers and convenience chains their most loyal shoppers.  Grocery and convenience margins leave almost no room for...

Close up of groceries mostly vegatables.
  • Blog

Are you managing what your grocery shoppers see on Google?

Before a shopper drives to your grocery or convenience store, they check Google. They look...

  • Case Study

How Lids turned brand insights into business impact

Lids set out to better understand its customers, competitors, and market position — but the...
Alchemer webinar graphic highlighting new digital dashboard capabilities and analytics innovations.
  • Webinar

Digital data in Dashboard: what’s possible, what’s new, what’s next

Your in-app feedback now lives inside Dashboard — Alchemer’s analytics platform — so you can...
Survey invitations delivered through SMS and WhatsApp on mobile devices, showing how customers can provide feedback through their preferred communication channels.
  • Blog

Survey Invite Channels: Deliver surveys where your customers already are 

Email has been the standard way to invite customers to surveys for years. It works—but it’s no...

  • Blog

Multiple locations, one brand: How to maintain brand standards everywhere 

You can set the brand standards, write the standard operating procedure (SOP), and design the...

AI review removal assistant flags profanity in a Google review, classifies the violation, and submits it for removal from Google.
  • Blog

AI Removal Assistant: Flag and request removal of bad Google reviews in seconds

AI Removal Assistant is the first AI built to flag Google reviews that break policy...

Bakery employee standing behind a display of fresh pastries, highlighting customer experience and operational excellence in franchise locations.
  • Case Study

How Paris Baguette turns customer feedback into operational action across 300+ franchise locations

For a fast-growing franchise brand, maintaining a consistent customer experience across hundreds of independently operated...
A modern bedroom with a tufted bed and city view, and an outdoor scene with lounge chairs overlooking mountains evoke the feel of a luxury hotel experience, both set against a dark grid background with an orange geometric accent.
  • E-Guide, Research Report

Hyatt, Hilton, and IHG: What 1,400 Guest Reviews Reveal About the Modern Hotel Experience

Understand how guests across three major hotel brands — Hyatt, Hilton, and IHG — are...
Orange slide with text How to Increase Your Local Search Presence. To the right are icons of a store, a website URL (www.), and a star, connected by curved arrows in a circular flow.
  • Webinar

How to Increase Your Local Search Presence

In this webinar, we break down what actually drives visibility and how to turn it...
A cheeseburger with fries on a wooden surface and three tacos filled with beef, onions, and cilantro, set against a dark, grid-patterned background with an orange square graphic.
  • E-Guide, Research Report

2026 Quick Service Restaurant Study: Winning the Cost-Conscious Diner 

Learn about consumer behavior and preferences related to Quick Service Restaurant (QSR) loyalty programs —...
Two women smiling and shopping for clothes in a brightly lit boutique, with racks of clothing and shelves displaying purses and accessories in the background.
  • Benchmark Report, E-Guide

The State of In-Store Specialty Retail

Free Report: The State of In-Store Specialty Retail What’s driving customers to stores? And what’s...

A row of dumbbells on a rack in a spacious, well-lit gym. In the background, a person is bending over near weightlifting equipment, and other gym-goers can be seen further back.
  • Benchmark Report, E-Guide, Research Report

The 2025 Gym Reputation Ranking

Free Report: The 2025 Gym Reputation Ranking Ranking Customers’ Favorite Gyms Heading Into 2025 Find...

A woman stands in a clothing store, holding up a hanger with a dress. She appears to be shopping, surrounded by racks of clothes in a spacious, well-lit store with a modern industrial design.
  • E-Guide

The Retail Associates Reputation Ranking Report

Free Report: The Retail Associates Reputation Ranking Report What customers really think of the ten...

A group of people sit at a restaurant table, enjoying a meal together. Plates of food, glasses of wine, and desserts are spread out as they eat and talk in a lively, modern setting.
  • Benchmark Report, E-Guide, Research Report

The 2025 Full-Service Restaurant Reputation Ranking Report

Free Report: The Full-Service Restaurant Reputation Ranking Report The key trends driving the casual dining...

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