The team partnered with Chatmeter to provide an enterprise-grade platform that could go beyond listings and reviews to deliver real insights into the customer experience at their 2,000+ locations.
“Chatmeter really understands our business and the challenges of our business.”
— Melissa Brown, VP of Marketing
The team partnered with Chatmeter to provide an enterprise-grade platform that could go beyond listings and reviews to deliver real insights into the customer experience at their 2,000+ locations.
Caliber receives 12,000 reviews per month and opens hundreds of locations every year, needing an enterprise-grade platform.
The team partnered with Chatmeter to deliver real insights into the customer experience at their 2,000+ locations.
increase in 5-star reviews
response rate
locations
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