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Making Analytical Comparisons: Max Diff

Max-Diff is one question type most survey software providers dance around. Max Diff encourages respondents...
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Beginner’s Guide to Fonts and Colors for Survey Design

Survey design has a lot of moving parts. You have to word your questions carefully...

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Getting to Know You

In August we ran a survey of our customer base to get to know who...
  • Blog

Building Your Survey With the Right Questions

Many people jump directly into the “build” phase of their survey, but in reality, writing...

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Best Practices for In-app Messages

The opportunity to connect with customers has never been greater than when you’re in their...

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Accelerate Emails and SMS Campaigns with Contact Lists

In today’s market, it has become so important to poll a group consistently over time....
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Running Brand Awareness Studies

Brand Awareness Studies enable marketing teams to understand where they stand today and how their...
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Learn How Dunkin’ Uses Alchemer Mobile (formerly Apptentive) to Improve Mobile Customer Experience

Back in 2019, the Alchemer Mobile (formerly Apptentive) team had an opportunity to sit down...

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What is a Longitudinal Study?

Survey projects can fall into one of two main categories: longitudinal and cross-sectional. Each one...

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The Two Keys to Improving Mobile Customer Experience

For many customers, their first brand interaction is on mobile, so creating a stand-out mobile...

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Learn How to Pass Data to Improve Your Customer Experience

One of the most powerful aspects of Alchemer is the ability to pass data between...
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Product Feedback: Why It Matters & 7 Steps to Success

In today’s competitive landscape, where customers have countless options at their fingertips, listening to and...

A man in business attire floats cross-legged, holding a laptop and a cup. Text reads: Alchemer, formerly SurveyGizmo. Return to WORK Creates New Concerns for HR. A small video call window appears in the top right corner.
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Returning to the Office Creates New Concerns for HR

Recently, Alchemer hosted a webinar with HR.com to talk about the challenges of returning to...
Bright blue and green columns of digital numbers and symbols cascade down a dark background, resembling the iconic Matrix code from the movie series. The scene creates a sense of movement and digital abstraction.
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Same Survey, More Data: Combining Identical Surveys

Alchemer’s Combine Results feature lets you look at changes and trends by month, quarter, or...
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How to Improve Product Adoption: Proven Strategies for Product Managers

Product adoption is a key piece of any successful customer acquisition strategy or onboarding program....

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What is Customer Retention + 8 Customer Retention Strategies

Customer acquisition, ratings and reviews, and social proof are the most visible success indicators for...

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6 Ways to Improve Your Product Experience

What is product experience? Product experience describes the entire journey a customer has within the...

A man stands at the front of a modern classroom, pointing at a flip chart, while several people sit at desks with computers, listening and taking notes. Digital graphics overlay the image, suggesting a technology theme.
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Reach More People in Their Language

To help you translate and set quotas, Alchemer University launched a new program on June...
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Strava’s Missed Opportunity to Drive Mobile App Retention and Gain Actionable Product Feedback

On the last Tuesday of every month, our team gives some tough love to our...

Webinar announcement by Apptentive: 5 Customer Feedback Strategies for Finance Apps with speakers Marta Mueller and Veronica Rosenberg. Features their photos and titles, promoting industry benchmarks and practices. Button reads: Watch Now.
  • Blog

Webinar: 5 Mobile Customer Feedback Strategies for Finance Apps

Banking, fintech, and insurance companies are uniquely positioned to build relationships with mobile consumers—but few...

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