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  • Blog

27 Customer Loyalty Statistics You Might Not Know

The majority of consumers tend to spend more with brands that offer mobile customer loyalty...

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The 6-Step Checklist to Improve Your Mobile Feedback Strategy

At the end of the day, many customers feel that providing feedback is simply too...

Two people are examining documents at a table. The text on the image reads, E-GUIDE: Break Out of the Product Management Echo Chamber Using the Voice of the Customer.
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How to Use Voice of the Customer Data to Improve Your Product

When brands listen to and act on the voice of the customer (often referred to...

A man with a beard is sitting at a desk using a laptop. On the screen, overlays display a Customer Satisfaction Survey Report, survey counts, and project statistics. The background is a light teal color.
  • Blog

Product Update: New features bring unparalleled clarity and security to shared reports

From NPS survey results to concept testing feedback, your survey data tells a story. With...

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How to Make Sure Your Survey Emails Reach Your Respondents

The deliverability of your emails (how often emails reach your contacts' inboxes) requires continual effort...
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Understanding the Different Biases in Surveys 

The biggest challenge is that researchers might not be aware that they’ve created a biased...
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KKR Invests in Alchemer

Investment to accelerate growth of leading customer experience software provider  NEW YORK and LOUISVILLE, Colo....

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Five Steps to Create a Holistic Mobile Customer Feedback Solution

As investment in digital transformation continues, mobile apps have become a primary channel of communication...

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Are you getting the most value from Alchemer?

We talk to our customers all the time about how they’re using Alchemer. And, for...
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How to Use Feedback to Improve Mobile Customer Experience in 4 Steps

From adding features to modifying the user interface, the directions you can take your mobile...

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The First Timer’s Guide to Surveying with Panels

Surveys are crucial research tools. The results can significantly impact your company’s business plan or...

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How to Integrate Surveys in Your LMS to Measure Training Impact

Surveys are a critical piece of any Learning Management Software (LMS). Ideally, feedback is collected...

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Mobile Surveys and Interaction Rates: 2022 Customer Engagement Benchmarks

The following data on mobile surveys and interaction and response rates is from our 2022...

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Shopping Apps: 2022 Mobile Customer Engagement Benchmarks

The following data and information on Shopping apps is from our 2022 Mobile App Customer...

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Alchemer Expands Best-in-Class Security Controls with AI-driven Anti-phishing Protections

Alchemer has expanded its enterprise-strength data security to include enhanced, proactive protection against phishing, providing...
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PCMag Brought Surveys In-House and Saved $30,000

PCMag.com Features Editor Eric Griffith used Alchemer to bring the iconic Reader's Choice Awards research...
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Travel Apps: 2022 Mobile Customer Engagement Benchmarks

The following data and information on Travel apps is from our 2022 Mobile App Customer...

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Quick Way to Show Only Relevant Survey Questions Using Logic

The path to completing a survey isn’t always linear. Sometimes there are hidden passages, trap...

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Finance Apps: 2022 Mobile Customer Engagement Benchmarks

The following data and information is from our 2022 Mobile App Customer Engagement Report. Subcategories...

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