Improve Retention With Smarter Customer Satisfaction Surveys

More than 10,000 businesses trust Alchemer to create and deliver customer satisfaction surveys that reveal insights and inspire action.

In your demo, you’ll learn how to:

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See how Alchemer’s customer satisfaction survey platform helps you collect feedback and act on it in just 30 minutes.

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Join 11,000+ companies already improving results with Alchemer

Why Choose Alchemer for Customer Satisfaction Surveys?

Alchemer gives you the flexibility to design CSAT surveys, gather insights at scale, and empower teams to improve the customer journey.

Quick Setup

Design and launch surveys in minutes—no coding or IT bottlenecks required.

Enterprise-Grade Protection

Your customer data stays safe with end-to-end encryption and strict compliance standards.

Made for Teams

Collaborate across departments with role-based permissions and shared dashboards.

Clear Analytics

Spot trends in satisfaction and identify areas for improvement with AI-powered reporting.

24/7 Support

Our support team is fast, friendly, and always available—no bots, no long waits.

Dependable Uptime

With 99.9% uptime, your surveys are always ready to capture feedback.

What Our Customers Are Saying

Join thousands of satisfied customers who’ve transformed their business

★★★★★

“Alchemer is incredibly easy to use for both our marketing team and our customers. I especially love how seamless it is for consumers to respond. They can simply swipe on the stars within the app, which makes it easy to collect a high volume of feedback.”

Beatrice Nonet-Hori

Director, Digital Marketing & CRM, Grocery Outlet  

★★★★★

“Alchemer is so customizable, I haven’t found a thing that wouldn’t work for me. Plus, it hits the sweet spot of cost and function. I love the fact that this is so easy, and you can trigger automated email notifications from the Alchemer Platform.”

Mike Yeaton

Senior Consultant at TechSoup

★★★★★

“Every data point represents an individual and what they think, what they feel and how they see the world and their view on it. We have an opportunity to impact their lives by analyzing their voices and translate it into something that will hopefully make their lives better.”

Dr. Harold Urman

President at Vital Research

Ready to see how CSAT surveys can transform your business?

Book a demo today and discover how Alchemer makes it simple to measure customer satisfaction and respond with confidence.