Improve Customer Loyalty with Alchemer’s NPS Software

Thousands of companies rely on Alchemer to run Net Promoter Score (NPS) surveys, track customer sentiment, and act on the results.

In your demo, you’ll discover how to:

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See how feedback from NPS surveys can help your team reduce churn and increase customer loyalty—in just 30 minutes.

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Trusted by 11,000+ businesses improving loyalty with Alchemer

Why Choose Alchemer for Net Promoter Score Programs?

Alchemer makes it easy to measure NPS, monitor changes over time, and connect results to actions that improve customer relationships.

Fast Survey Setup

Launch Net Promoter Score surveys in minutes with no coding required.

Secure and Compliant

Protect sensitive customer data with enterprise-grade encryption and SOC 2 compliance.

Built for Teams

Easily share NPS dashboards across your organization to align strategy.

Advanced Analytics

Drill down into feedback trends with AI-powered sentiment analysis.

24/7 Support

Our responsive support team is always available—real people, real answers.

Reliable Performance

With 99.9% uptime, Alchemer ensures every NPS survey response is captured.

What Our Customers Say

Join thousands of satisfied customers who’ve transformed their business

★★★★★

“Alchemer is incredibly easy to use for both our marketing team and our customers. I especially love how seamless it is for consumers to respond. They can simply swipe on the stars within the app, which makes it easy to collect a high volume of feedback.”

Beatrice Nonet-Hori

Director, Digital Marketing & CRM, Grocery Outlet  

★★★★★

“Alchemer is so customizable, I haven’t found a thing that wouldn’t work for me. Plus, it hits the sweet spot of cost and function. I love the fact that this is so easy, and you can trigger automated email notifications from the Alchemer Platform.”

Mike Yeaton

Senior Consultant at TechSoup

★★★★★

“Every data point represents an individual and what they think, what they feel and how they see the world and their view on it. We have an opportunity to impact their lives by analyzing their voices and translate it into something that will hopefully make their lives better.”

Dr. Harold Urman

President at Vital Research

Ready to see your NPS in action?

Book a personalized demo and learn how Alchemer helps you measure Net Promoter Score, analyze results, and improve customer loyalty.