Turn NPS Feedback Into Action
Measure Net Promoter Score (NPS), uncover what drives customer loyalty, and act quickly on insights with Alchemer.
- 68% of new customers say Alchemer is easier to use
- 7 in 10 prefer Alchemer’s design and customization
- 77% say Alchemer delivers exceptional value
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Trusted by Leading Brands Who Closed the Loop Faster
Alchemer recognized in the 2026 Gartner® Magic Quadrant™ Report
for Voice of the Customer
Trusted by Customer-Focused Organizations
Fast Feedback to Action
From insight to implementation in days — not quarters.
400+ Integrations
Bank-level encryption and SOC 2 compliance to keep your data safe and secure.
Built for Teams
Role-based access, live collaboration, and enterprise-level controls.
AI-Powered Analysis
Spot trends, analyze open-ended responses at scale.
24/7 Support
Round-the-clock expert support when you need it most.
99.9% Uptime
Reliable infrastructure with industry-leading uptime guarantees.
See How We Compare
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Fast Setup (under 7 days) |
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400+ Native Integrations |
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AI Text Analytics |
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Transparent Pricing |
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Enterprise security |
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See Why Customers Love Alchemer
★★★★★
"Alchemer support (rarely needed but greatly appreciated) seals the deal for me!
I've been using Alchemer daily for years, and their platform is extremely reliable, easy to work in, and flexible, and their support is off-the-charts..."
Review by Susan B.
President/CEO
★★★★★
"Makes my life so easy... things I like most about Alchemer would probably be the ease of use, ease of implementation, ease of integration, number of features, number of question types, ease of styling surveys and reports, text analysis, and more..."
Review by Linda E.
Director of Consumer Engagement
★★★★★
"Just launched my first 3 surveys with Alchemer and it was so smooth and easy to use!
I've never done a survey before this so I was nervous about trying Alchemer. Had I known how easy it would be and the number of intuitive features..."
Review by Tim S.
CEO / Chief Strategy Officer
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