Free Report: The State of In-Store Specialty Retail
Hint: it’s not what you think.
As the largest in-store retailers like Sephora, Signet Jewelers, Macy’s and others invest in flashy AR/VR virtual try-on services, digital kiosks and more, that’s not what customers really want from their in-store experiences.
- What shoppers say jewelers, beauty and specialty retailers can improve
- Why most retailers are making the wrong investments to bring customers back to stores
- The one technology worth investing in, according to shoppers
- Instant download
- Your information is secure and private
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of reviews mention staff, with a 10% uptick YoY
of customers agree that online shopping doesn't compare to in-store
increase YoY of mentions in reviews of trying on products in store
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