Switch from Medallia to Alchemer

Alchemer gives you the power of enterprise feedback—without the complexity, long timelines, or unpredictable costs.

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Join 11,000+ companies TRANSFORMING their business with Alchemer

Why Team Are Replacing Medallia

Most Medallia customers wait months to see value. With Alchemer, you start acting on feedback immediately.

Feature		Medallia
Implementation time	48 hours	8–24 weeks
Cost Structure	Predictable, scalable	High + services
Ease of use	Intuitive, accessible across teams	Complex, requires training
Feedback collection	Multichannel (survey, digital, in-app)	Primarily survey-driven
Actionability	Automated workflows + integrations	Manual workflows
Integrations	400+ integrations + API	Available but complex

Why Companies Are Making the Switch

See how our modern platform outperforms legacy solutions across key metrics.

Modern & AI-Powered

47% of Alchemer Survey customers go live within one day
Intuitive interface designed for all skill levels
24/7 support and a dedicated Customer Success Manager
Unlimited integrations for one flat cost
Simple, transparent AI tools

Medallia

Alchemer is the Agile, Fast Alternative to Medallia

Powerful features and flexibility to keep up, not hold you back

Don't let complexity slow you down

Stay in the driver’s seat. Customize surveys, connect tools, and scale instantly—no red tape, no delays.

Maximum value, no wasted spend

Access top-tier features without enterprise bloat or hidden costs. Alchemer delivers what you need, when you need it.

Reduced operational costs

Get enterprise capabilities without enterprise overhead with up to 60% cost reduction.

Better customer satisfaction

No headaches here. Alchemer has highly responsive, highly rated support resources to help you achieve results in record time.

Everything you Need to Succeed

Powerful features designed to help your business grow faster and operate more efficiently.

Lightning Fast Setup

Get up and running in under 5 minutes with our streamlined onboarding process.

Enterprise Security

Bank-level encryption and SOC 2 compliance to keep your data safe and secure.

Team Collaboration

Built for teams with real-time collaboration and advanced permission controls.

Advanced Analytics

Comprehensive insights and reporting to track performance and ROI.

24/7 Support

Round-the-clock expert support when you need it most.

99.9% Uptime

Reliable infrastructure with industry-leading uptime guarantees.

What Our Customers Say

Join thousands of satisfied customers who’ve transformed their business

★★★★★

"I have worked with Alchemer over the course of many years, across several different companies. Each time their service and product has been exceptional - they go above and beyond competitors in every sense, making the experience truly valuable."

Data & Analytics

Gartner Peer Review

★★★★★

“The customizability of Alchemer was a big draw. There were a lot of features that I hadn’t really seen in other platforms, like QR codes for accessing surveys, the ability to paste in responses to get them added to a choice question, and being able to alias the survey column names within the survey platform.”

Brian Chu

Director of Systems Integration, Scholar Fund

★★★★★

"Overall I have found that Alchemer tends to be more affordable than other enterprise solutions... it is about 90% of the functionality for about 10-20% of the price."

G2 User Review, Enterprise

Switching from Medallia Is Easier Than You Think

See how quickly you can switch—and start getting value.