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Non-Profit

Boost non-profit impact and better understand the communities you serve

Alchemer equips not-for-profit organizations with powerful tools to streamline operations, improve community experience, collect staff or volunteer feedback, and better understand donors and the diverse communities you serve.

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A diverse group of people, including a child, work together outdoors to hold up wooden beams. They are wearing matching blue shirts, indicating participation in a community or volunteer event. Lush trees are visible in the background.

Turn community feedback into non-profit impact

Launch projects in hours, not weeks

Launch projects in hours, not weeks

Get started quickly and easily—without painful implementation

Meet your customers where they are

Meet your customers where they are

Connect with email and SMS, plus QR codes, in-app, web, and more

Give everyone just the right experience

Give everyone just the right experience

Engage your community with personalized feedback collection

Uncover insights and take action

Uncover insights and take action

Identify trends and discover what matters most to your community
JUST A FEW Organizations WHO RELY ON ALCHEMER TO TURN CUSTOMER FEEDBACK INTO BUSINESS Results
Indigenous Tourism Alberta Logo in tan
Girls who Code logo in tan
Shout for Support in a Crisis logo in tan
Planned Parenthood Logo in tan
United Way of Western Connecticut Logo in tan
Boys & Girls Clubs of America in tan
Alzheimer's Association logo tan
The Salvation Army Logo in tan

Build better donor relationships and
drive more value to your community.

Boost the impact of program and services

Boost the impact of program and services

Collect community feedback to understand where you excel and where you’re falling short. Make improvements where they’ll have the most impact.

Build stronger donor and community relationships

Build stronger donor and community relationships

Tailor fundraising efforts to your donor base by gauging satisfaction with giving, events, and their overall experience.

Staff and Volunteer Experience

Support and retain staff and volunteers

From automated onboarding surveys to regular pulse check-ins, Alchemer simplifies feedback processes. Using Alchemer allows non-profits to keep their staff or volunteers happy and focused on critical challenges.

  • Build an engaged, satisfied team
    • Collect feedback across the entire employee lifecycle to improve performance and satisfaction while reducing attrition.
  • Engage with volunteers
    • Collect volunteer feedback on skills, experience, and preferences to match them with the right opportunities and improve satisfaction and retention.
  • Support diversity, equity, and inclusion
    • Collect the right feedback to understand the unique needs and experiences of your full-time staff or volunteers. This promotes equity and inclusivity across all levels.
Two volunteers wearing blue 'Volunteer' shirts sorting donations into labeled cardboard boxes. The boxes are marked 'Donate Here' and 'Donations,' containing various items like clothes.
The average donor retention rate
for non-profits is around 40-50%
We can help
collect
connect
FLEXIBLE SURVEY & RESEARCH TOOLS

Collect community feedback with powerful, precise surveys

Easily create branded, customized surveys right out of the box. Or get the help you need to build and analyze surveys from our in-house experts. 

  • Get better data with 40+ question types
    Gather actionable feedback with everything from Likert Scales to NPS®, file and image uploads, and more.
  • Personalize your surveys for any audience
    Get more complete responses and collect better data with advanced features like multilingual surveys, pre-populated answers, anonymous responses, and powerful survey logic.
  • Reach your community wherever they are
    Send surveys through email, web, and SMS, along with kiosks, QR codes, and more.
DIGITAL EXPERIENCE MANAGEMENT

Engage with your digital community across every channel

Effortlessly gather feedback on websites and apps, and ensure you give everyone the digital tools and experiences that make the most impact.

  • Modernize your services, and deliver the digital transformation your community deserves
  • Improve web and app experience for your entire community
  • Prioritize the digital improvements that will make the biggest difference
FLEXIBLE SURVEY & RESEARCH TOOLS

Collect community feedback with powerful, precise surveys

Easily create branded, customized surveys right out of the box. Or get the help you need to build and analyze surveys from our in-house experts. 

  • Get better data with 40+ question types
    Gather actionable feedback with everything from Likert Scales to NPS®, file and image uploads, and more.
  • Personalize your surveys for any audience
    Get more complete responses and collect better data with advanced features like multilingual surveys, pre-populated answers, anonymous responses, and powerful survey logic.
  • Reach your community wherever they are
    Send surveys through email, web, and SMS, along with kiosks, QR codes, and more.
DIGITAL EXPERIENCE MANAGEMENT

Engage with your digital community across every channel

Effortlessly gather feedback on websites and apps, and ensure you give everyone the digital tools and experiences that make the most impact.

  • Modernize your services, and deliver the digital transformation your community deserves
  • Improve web and app experience for your entire community
  • Prioritize the digital improvements that will make the biggest difference

Resources for Non-Profit Organizations

Featured Content
Case Study
10 min

The Professional Development and Research Institute on Blindness Success Story

Discover how PDRIB leverages Alchemer’s intuitive platform to swiftly launch surveys that are accessible for the visually impaired. They utilize the platform’s robust reporting tools to streamline…

Read the story

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Three diverse women collaborating with laptops, showcasing teamwork and technology in a modern workspace, complemented by a grid design and a focus on education and innovation with an open book and Alchemer's logo.
Case Study
8 min

Renew Partnerships

How a Leading U.S. Nonprofit Uses Alchemer to Power Their Organization ...

A diverse group of individuals working on clipboards and laptops, with a woman in a green shirt focused on writing on her clipboard.
Case Study
6 min

Tech Soup

How Alchemer helps TechSoup Survey and Qualify Nonprofits Around the World...

A vibrant collage showcasing children walking through a forest and adults enjoying kayaking on serene waters, highlighting their joyful expressions.
Case Study
7 min

Guided Discoveries

How Guided Discoveries Leverages Alchemer to Help More Kids Learn Hands On...

Security and Compliance

Relax knowing your security and compliance needs are covered

With Alchemer, you can optimize how and where you engage with your customers, ensuring that interactions result in insights that drive your business forward.

  • End-to-end data encryption
  • Data residency and isolation
  • Identity access and management
  • Distributed cloud architecture
  • Data retention
  • Proactive account protection
  • Proactive anti-phishing
  • HIPAA & FERPA compliant
Security Certificate Badges in Green and white including: GDPR Compliant, HIPAA Compliant, ISO 27001 Compliant, CCPA Compliant, AICPA SOC 2 Type 2, FERPA Compliant
Alchemer delivers
great CX results
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For Non-Profit Organizations
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