Professional Services to Accelerate Your Speed to Value
We take pride in having the industry’s fastest time to results. Alchemer Business Labs are a series of strategic, guided workshops designed to address your specific business challenges. Nothing about these labs is cookie cutter. They’re custom-fit to your needs with a deep dive into the most relevant features, guidance on making your project a success, and a review to ensure you’ve got the skills and project foundation to get results.
Business Lab workshops include hand-picked video courses and documentation, private learning sessions with subject matter experts, and a tailored approach to learning the skills to achieve project success.
Currently Alchemer offers three types of labs: Building Better Surveys Labs, Activating Feedback Labs, and Reporting Insights Labs. All are designed for customers who need to learn quickly, have high-priority projects, or would benefit from private or custom workshops.
The Building Better Surveys Labs focus on helping you build highly effective surveys and maximizing your survey response rates. This lab is ideal for teams responsible for customer experience (CX), Voice of the Customer (VoC), and market/user research.
The Activating Feedback labs teach you how to automate feedback from forms and surveys. This lab is ideal for teams looking to close the loop with customers and respondents, automate manual or paper processes, or share feedback across departments.
The Reporting Insights labs help you uncover and share insights through reporting. This lab is designed for teams looking to measure CX programs, tailor reports by stakeholders, perform market/user research, and drive better business decisions through research.
• Can’t get the response rates or results
• Lack a good user experience
• Struggle to analyze data
• Frustrated by manual processes
• Can’t take timely action on feedback
• Have new team members
• Have a fast-moving project
Talk to your Alchemer Customer Success Manager or call 1-800-609-6480 to learn more about Alchemer Business Labs.
They will help tailor the right package for you.