Alchemer vs. Qualtrics

With Alchemer, you get the advanced feedback platform features you need, plus expert support from a team that puts your success first.

Alchemer is the agile, powerhouse alternative to Qualtrics– delivering enterprise-grade survey features and deep customization at a fraction of the cost.

Don't let complexity
slow you down

Alchemer is known for ease of use, making it fast and easy to collect feedback. Over half of our customers launch their first project in days, not months.

Don't overpay for
features you don't need

Alchemer delivers all the advanced functionality to meet your requirements without the hefty price tag.

Fast, friendly, and always
here to help

No headaches here. Alchemer has highly responsive, highly rated support resources to help you achieve results in record time.

A smiling woman with curly hair wearing a white shirt, gold earrings, and a gold necklace, standing in front of large windows with natural light streaming in.
"We chose Alchemer because it gave us all the enterprise features we needed but was much faster to implement. We were up and running in days instead of the months it would have taken with Qualtrics."
— VP of Customer Experience, Fortune 500 Company

At-a-glance comparison: Alchemer vs. Qualtrics

Achieve your feedback goals faster, easier, and on budget with Alchemer 

Black Alchemer logo Qualtrics
Business Impact
Implementation time
Avg 3 weeks
Avg 2 months
Cost
$$
$$$$
ROI
Avg 12 months
Avg 20 months
Features
Omnichannel feedback management
Advanced survey features
In-app feedback collection
Dashboards & reporting
Advanced AI feedback analysis
Enterprise-grade security
400+ integrations
Expertise & Support
In-house market research solutions
In-house implementation support, available at all tiers
Dedicated Customer Success Manager (included at no extra cost)
Email and phone support (included at no extra cost)
Join 11,000+ companies TRANSFORMING their business with Alchemer

Alchemer is a flexible, powerful, and cost-effective alternative to Qualtrics

What organizations need in a feedback platform

Today's businesses require feedback solutions that:

Alchemer and Qualtrics comparison

Both Alchemer and Qualtrics are leading enterprise feedback platforms, but Alchemer leads significantly in implementation time, flexibility, and overall value. 

Go live faster

 With Alchemer, onboarding and implementation mean you can get started and reach business outcomes faster. There are no surprise costs or delays—just fast, easy setup.

  • Most customers launch in days or weeks, not months

  • 47% of Alchemer Survey customers go live within one day

  • Qualtrics customers often take months to get started

  • Qualtrics requires complex, costly implementations and 3rd-party consultants

"I love how user friendly Alchemer is, it takes all of the hard work out of scripting surveys. It was super easy to get set up and running too."

– G2 User Review, Market Research

"It is very easy to use, even without much experience while still having all of the tools and features one might need..."

– G2 User Review, Hospitality

Power without complexity

Alchemer makes it easy for anyone—technical or not—to build
sophisticated surveys and feedback programs.

  • Intuitive interface designed for all skill levels

  • Fast learning curve—no extensive training required

  • Qualtrics customers rarely use the full feature set because it’s just too complicated

From investment to impact in months, not years

Alchemer delivers measurable returns fast—helping customers achieve value in months instead of years.

  • Most Alchemer customers see ROI within 6 months; many in less than a year

  • Qualtrics customers wait an average of 21 months for ROI

  • Additional complexity makes Qualtrics harder to implement, scale, and benefit from quickly

"Overall I have found that Alchemer tends to be more affordable than other enterprise solutions... it is about 90% of the functionality for about 10-20% of the price.

– G2 User Review, Enterprise

"It is reliable and intuitive, resulting in quick uptake by new users, and it even has the kind of nuanced functionality that our researchers desire."

– Gartner Peer Review, Healthcare & Biotech

Advanced research made simple

Alchemer gives you advanced market research tools and reporting power—without the steep learning curve.

  • Run advanced methodologies like MaxDiff and Conjoint with ease

  • Robust reporting and analytics designed for usability and speed 

  • With Alchemer, teams can make confident decisions faster

Advanced AI that works for you

Alchemer delivers powerful, built-in AI that speeds insights and drives action—without the steep add-on costs or technical headaches often associated with Qualtrics.

  • AI-driven analysis of open-text feedback to uncover sentiment and key themes

  • Intelligent dashboards that surface trends and accelerate decision-making

  • Simple, transparent AI tools—no data science team or lengthy implementation required

"The report builder is a huge time saver that allows me to slice/dice results very easily and share. So much easier to use and less error prone than Qualtrics."

– G2 User Review, Enterprise

"Ease of use, reasonable priced,
tons of integration functionality,
customer support was prompt and helpful."

– G2 User Review, VoC Program Manager

Integrations without limits

With Alchemer, you get affordable, unlimited integrations—customized to your needs and delivered fast.

  • Unlimited integrations for one flat cost

  • 400+ out-of-the-box integrations

  • Custom-built to fit your exact use case

  • Implemented in weeks, not months

  • Qualtrics customers can wait years for new integrations to be built

Dedicated support, anytime you need it

Alchemer’s in-house team is here to help—whenever you need us.

  • Multiple channels: email, phone, and dedicated Customer Success Manager

  • 94 support Net Promoter Score—customers love our service

  • High retention rate thanks to exceptional service and support

“I’ve been using Alchemer daily for years, and their platform is extremely reliable, easy to work in, and their support is off-the-charts easy, fast and helpful.”

– G2 User Review, Mid-Market

Security and Compliance

Commitment to security

Both Alchemer and Qualtrics offer enterprise-grade security, but Alchemer provides the same level of security  without the premium price tag. Our security features are built into every plan, not offered as expensive add-ons.

Alchemer maintains strict security protocols and compliance certifications to ensure your data is protected at all times.

Our platform is compliant with GDPR, CCPA, HIPAA, and other relevant regulations, ensuring your surveys meet all legal requirements.

With SOC 2 Type II certification and regular security audits, Alchemer provides a robust infrastructure for handling sensitive data.

Security Certificate Badges in Green and white including: GDPR Compliant, HIPAA Compliant, ISO 27001 Compliant, CCPA Compliant, AICPA SOC 2 Type 2, FERPA Compliant

Proven by experts. Trusted by teams.

Blue Gartner logo

Recognized in the Gartner® Magic Quadrant™ for Voice of the Customer

Green Forrester logo

Recognized in the Forrester Customer Feedback Management Solutions Landscape for Q2 2024

G2 logo in red
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