Introducing Alchemer Mobile

Capture customer feedback within your mobile app

Expand your feedback channels and broaden your customer reach with Alchemer Mobile (formerly Apptentive), a mobile app customer-feedback product. With Alchemer you can reach customers across many channels, from email and SMS to websites, and with Alchemer Mobile, you can reach them in your mobile app.

Alchemer Mobile helps product managers, UX researchers, product marketing, and customer experience professionals gather actionable feedback to improve their mobile customer engagement, retention, and experience. This is why many of the biggest brands in the world, including CNN, JetBlue, and FanDuel trust Alchemer Mobile to engage and understand their mobile customers.

Developers love our iOS and Android SDKs that allow for easy integration with mobile apps, letting you:

- Capture feedback in real time
- Improve Apple App and Google Play Store ratings
- Measure real-time shifts in emotion and engagement
- Communicate in-app with your customers

“Alchemer Mobile (formerly Apptentive) gives us a platform to pull all of our mobile customers' voices into one channel, and gives us an overall picture of what they say, how we can improve, and how to build our strategy on it. We love the great responses and positive feedback, but we see a huge benefit from the critical responses and how we can improve."

-Katie Rice, Product at JetBlue