Still Thinking About Turning Feedback Into Action?

Alchemer unifies your surveys, reviews, and location listings into one platform — built for teams managing feedback at scale. See it in action.

4.4/5 rating across 1,700+ verified G2 reviews
11,000+ companies trust Alchemer to turn feedback into action
Recognized in the 2026 Gartner® Magic Quadrant™ for Voice of the Customer Platforms

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Helping 11,000+ organizations turn feedback into action

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Customer feedback lives everywhere— surveys, reviews, websites, apps, and third-party platforms. Alchemer helps organizations turn customer feedback into action so teams can respond faster, stay aligned, and improve customer experience across every touchpoint.

Smiling man using a smartphone at home beside a laptop, with a customer satisfaction rating graphic showing positive, neutral, and negative feedback options.

Turn Insights into Action Faster

Move from feedback to action with workflows, alerts and automation designed to help teams respond quickly

Team members shaking hands during a meeting, with Salesforce, HubSpot, and Slack integration icons displayed to represent connected business tools and workflows.

Connect Customer Signals Across Systems with 400+ Integrations

Bring together surveys, reviews, reputation insights and operational data with 400+ integrations and flexible APIs

AI-Powered Insights

Analyze feedback at scale, uncover trends and surface meaningful insights across customer conversations

Overhead view of a busy coffee shop with customers and baristas interacting at the counter, overlaid with a location pin icon representing local business management.

Improve Visibility and Reputatiion

Manage online reviews, listings and digital presence from a centralized platform designed to help teams stay visible and responsive.

Alchemer has significantly improved our ability to communicate with app users, with a 92% improvement in user engagement for FY 23/24. Alchemer has been instrumental in gathering actionable feedback, enhancing customer satisfaction, and driving retention through timely and effective in-app communication.

Senior Product OwnerNCB Jamaica

We are delivering twice the value in half the time for our clients when it comes to comment analysis.

Senior Data Analytics ConsultantWashburn & McGoldrick

With a survey response rate of 20%, Dunkin’ gathered actionable insights from mobile app users, helping the team improve customer retention and achieve a 74% ‘Yes’ response when asking customers if they loved the app.”

Product & CX TeamDunkin’

I was ready for implementation to be complex or difficult. The onboarding team made sure it was neither. They made sure our team was up and running in three days.

Senior Manager, Global Customer ExperienceMalwarebytes

Trusted by industry leaders and analysts

A Challenger in the 2026 Magic Quadrant^TM for Voice of the Customer Platforms

11,000+

companies trust Alchemer

3.4B

survey responses and counting

500M

people reached monthly on their mobile apps via Alchemer

400+

integrations

10M+

API calls per month

consecutive inclusions in the Gartner® Magic Quadrant^TM for Voice of Customer Platforms

Alchemer is easy to use, straightforward, and simple. We don’t have our own development team, so every small change usually requires a long process. Alchemer cuts through all that and gives us instant results.

Senior Business Analystc2c Railway Limited

Ready to bring feedback, reputation, and customer insights together?

See how Alchemer helps organizations collect feedback across every touchpoint, uncover meaningful insights faster, and turn customer feedback into action.