Blog

Welcome to the October 2020 edition of the Alchemer Monthly Insider newsletter. Each month, we will share product and solution news, use cases, and other helpful information. Is this information valuable? Is there more you want to hear from us? Please provide your ideas and feedback using the survey at the end of the newsletter.

Our name is Alchemer

We changed our name from SurveyGizmo to Alchemer. We’ve always been more than survey software and much more comprehensive than our name implied. We still offer surveys, but it is just part of what we provide. Alchemer makes you truly customer-centric, turning the voice of your customers into the right response from your organization. Read more

Webinar: Empathetic Customer Experience

Alan Webber, VP Customer Experience at IDC and David Roberts, CEO at Alchemer will be presenting a webinar on Empathetic Customer Experience. They will discuss how customers created the experience economy and how enterprises can better engage customers by creating intimacy through technology. Join us 10/29, 1:00 pm ET, for this presentation. Register now

Audiences/ Panel Services

Learn how multiple groups are using panels for traditional market research, message testing to identify new customers, “pulse checks” on the changing economy, and more.  Learn how

Alchemer University

We created Alchemer University to transform online learning into immediate action for customers. Updates include faster access to interactive, self-paced, e-learning content.  Turn learning into action

Tips & Tricks

Ensure that you are collecting optimal input by using reCAPTCHA Action to quickly validate respondents, eliminate bots, and protect your surveys against email filters.  Learn how

Thank you

Thank you for reading our October newsletter. If you have an interesting story about using Alchemer, or want to provide feedback on this issue, please reach out to us by filling out this quick survey. Thank you for your business.

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