Welcome to the May 2021 edition of the Alchemer Monthly Insider newsletter. Each month, we will share product and solution news, use cases, and other helpful information. Is this information valuable? Is there more you want to hear from us? Please provide your ideas and feedback using the survey at the end of the newsletter.
Why Customer Experience Programs Miss Their Mark
A new Forrester Consulting study finds the vast majority of Customer Experience (CX) and Voice of the Customer (VoC) programs fail to respond to customer feedback. The key findings….. read more
Diversity, Equity, Inclusion, and Belonging (DEI&B) topics have recently come to the forefront of our thinking. But are you just checking a box or is your strategy truly adding value to your organization? Listen to this insightful Alchemer webinar to learn how to foster an inclusive and equitable working experience for your employees with a comprehensive and well-executed DEI&B strategy.
What’s New from Alchemer University?
Regardless of how much work and thought went into your project setup and launch, all that effort could fall flat without effective analysis and reports. Fortunately, Alchemer offers excellent reporting capabilities that often get overlooked.
Looking to Solve Something Else?
You will find all of the Alchemer University courses in the Alchemer application at the bottom of the left-hand navigation menu.
Alchemer Panel Services
The Alchemer Panels team consists of seasoned professionals with deep expertise in finding the ideal audience, guiding clients in how to get the most from Panels, and ultimately, collecting the information and insights they need to make the best decisions possible. The team’s secret sauce is not just managing the mechanics of reaching your desired target audience quickly, efficiently, and cost-effectively, which they do exceptionally well; but rather, ensuring that the data collected is clean, high-quality, and actionable.
Vendor Security Risk Assessment Simplifies InfoSec
Running security risk assessments is one of the most thankless jobs in information security. Yet it’s necessary to keep your InfoSec process strong. The Alchemer Director of Compliance and Security walks us through managing risk, not questionnaires. Read more.
Tips & Tricks
Three Ways to Make Your Exports Easier to Read
Exporting the data you collect in Alchemer to a CSV or Excel format can create some challenges when you try to sift through the exports to view your survey response data simply.
Fortunately, we have a few tips to help!
Thank you for reading our May newsletter. If you have an interesting story about using Alchemer, or want to provide feedback on this issue, please reach out to us by filling out this quick survey. Thank you for your business.