This webinar explores how Alchemer Pulse, our AI-powered open-text analysis platform, helps organizations turn unstructured feedback into actionable insights — fast.
Join the Alchemer team as they unpack how leading B2C and B2B teams are moving beyond traditional quantitative surveys to capture real customer voice at scale.
We’ll cover:
– The shift from structured surveys to continuous, open-text conversations.
– Why nuance in customer feedback drives retention, innovation, and competitive advantage.
– How teams are using Pulse to analyze hundreds of thousands of comments — across languages — in hours, not months.
You’ll see Pulse in action, with real customer stories and outcomes, plus a look ahead at what’s next for listening at scale.
If you’ve ever wondered how to make qualitative customer feedback truly actionable — without a heavy analytics lift — this session is for you.
Product Marketing Director
Director, Product
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