Activated NPS: Create happier customers. Reduce customer churn.
• Pre-configured Net Promoter Score survey that leverages industry-leading practices
• Pre-configured Executive and Operation Reports
• Integrations to work with the systems your people use every day
• Response Management workflows with industry-leading case management process
• Tableau dashboard built specifically for Activated NPS
• Thought-leadership guides on building NPS surveys, distributing satisfaction surveys, setting up system and process integrations, updating and distributing NPS reports, and using open-text analysis to monitor drivers of satisfaction and dissatisfaction
The Activated NPS Solution features all the tools your organization needs to integrate feedback into the systems and processes your people use every day to truly bring customers to the core of your businesses.
Bring Your Customer’s Voice to the Center of Your Business
Keep more of your best customers
Discover how the Alchemer Activated NPS Solution helps you build a customer ecosystem and ensures that your company hears each customer’s voice and responds to them.