8th Annual Mobile Customer Engagement Benchmark Report

Utilities Industry

Mobile app developers in the utilities industry are always searching for ways to improve ratings and reviews, plus overall retention of app users.

The 8th Annual Utilities Mobile Customer Engagement Benchmark Report will let you know how your app stacks up against the rest in your industry.

Download the Utilities Mobile Customer Engagement Benchmark Report by filling out the form. Discover the benchmarks that relate specifically to your industry and learn about ways to improve your performance.

An excerpt from the report:

Utilities mobile teams prioritized giving their customers a voice in 2022, despite managing apps in an industry that’s not necessarily exciting or heavily transactional. Utilities apps interacted with 50% of their consumers, almost doubling the overall benchmark of 28%. And when people were prompted for feedback, they gave it: on average, 97% of consumers responded to feedback prompts (compared to 92% overall).

Download Utilities Industry Report
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